Endpoint Protection

Hi.

Even If I trim the SEP client (version 11.0.7101.1056). Disable Network scan, only scan when a file is modified, disable Bloodhound, no floppy check, filetype= selected.

When we have the client installed on our Windows 2008R2 file servers, we see a delay for up to 3 - 4 seconds when we take properties on a file, compared to when I disable the SEP client on the file server.

We also have a significant delay browsing shares and opening / saving files.

There are no signs on the fileserver - No cpu spikes or whatever indicating why or what happens when the delay orcurs

/Jørn W.

I suggest opening a support ticket.

To create a support ticket, don´t you have to buy some sort of support agrement?

yes, it requires valid support agreement. If it is POC, then you can ask the symantec partner to reach out the support team.

Its amazing, that when you buy SEP and It fails to work as expected, you have to buy a special support agreement ;-)

Hello,

You have downloaded the SEP 11.x from Symantec Website and you are carrying a License for the same, correct?

OR

Is that the SEP 11.x Trial version??

If you are carrying a Full Licensed version, you may be carrying a Contract.

Please Contact the Symantec Customer Care for the same to check your contract details.

http://www.symantec.com/business/support/assistance_care.jsp

http://www.symantec.com/business/support/contact_techsupp_static.jsp

Here are Symantec Support Policies:

http://www.symantec.com/business/support/support_policies.jsp

Hope this may be helpful to you!!