Endpoint Protection

 View Only

  • 1.  Delete Clients that have not connected setting

    Posted Nov 19, 2013 10:26 AM

    Hi,

    What does this "Delete Clients that have not connected " setting do.

    If Delete Clients that have not connected =3 days ( i have changed  the setting in Domains -- > Tasks --> Edit Domain properties )

    (want to delete the clients which are offline and out of network)

    Will all the clients which have not been communicating with SEPM be deleted from the database ?

    If some clients have been offline for few days ,will they also be moved out of SEP ?

    When the clients are online ,will they communicate back with SEPM or do we need to update communication link between the client and the server ?

     

    Thanks.



  • 2.  RE: Delete Clients that have not connected setting
    Best Answer

    Trusted Advisor
    Posted Nov 19, 2013 10:30 AM

    Hello,

    The option of "Delete clients that have not connected for __ days" would delete the clients which have not connected to the SEPM for "x" amount of days.

    Configuring a low value for this setting would clear up the enteries more quickly. 

    It is important to consider clients that are offline over the weekend. Setting this value to 1 or 2 will likely cause all your clients to be removed after a weekend.

    A recommended value for large enterprise environments would be 7 to 14 days.

    In case, these machines are coming back on the network, in the Next Heartbeat Interval, these clients would get re-register with the SEPM.

    Below is the information on -

    Delete clients that have not connected for specified time. N days

    Check to delete the clients that do not connect to this domain in the specified number of days. The default is 30 days.
     
    Over time, the Symantec Endpoint Protection Manager database may accumulate entries for obsolete clients. Obsolete clients are the clients that no longer function in the environment. Clients can be made obsolete when operating systems are upgraded or when a computer ID is changed. Obsolete clients count against the product license, so it is important to purge obsolete clients quickly. If your license reports show more seats are licensed than known to be deployed, you should purge the database of obsolete clients. You can shorten the purge interval to purge more quickly and then reset the interval to suit your long-term needs after the purge cycle completes.
     
    Delete non-persistent VDI clients that have not connected for specified time. N days
     
    In non-persistent Virtual Desktop Infrastructures (VDIs), you can set a separate time period for the non-persistent clients that have not connected. This setting can be equal to but not greater than the time period for all clients. The default is 7 days. Use a period that is short enough to make sense in your virtual infrastructure. Symantec does not recommend that you use a long time period. 
     
    If this setting is not enabled, then non-persistent VDI clients age the same as all other clients.
     

    Hope that helps!!



  • 3.  RE: Delete Clients that have not connected setting

    Posted Nov 19, 2013 10:33 AM

    It means they're removed after 3 days. once they come back online they will check back in

     

    What does this "Delete Clients that have not connected " setting do.

    It means they're removed after 3 days. once they come back online they will check back in

    If Delete Clients that have not connected =3 days ( i have changed  the setting in Domains -- > Tasks --> Edit Domain properties )

    (want to delete the clients which are offline and out of network)

    Will all the clients which have not been communicating with SEPM be deleted from the database ?

    Yes

    If some clients have been offline for few days ,will they also be moved out of SEP ?

    Yes, they will be removed

    When the clients are online ,will they communicate back with SEPM or do we need to update communication link between the client and the server ?

    No action is needed, they will check back in automatically.



  • 4.  RE: Delete Clients that have not connected setting

    Posted Nov 19, 2013 10:33 AM

    Will all the clients which have not been communicating with SEPM be deleted from the database ?

    Yes it's removed for SEPM

    If some clients have been offline for few days ,will they also be moved out of SEP ?

    Yes it will be removed

    When the clients are online ,will they communicate back with SEPM or do we need to update communication link between the client and the server ?

    No you don't need update communication link sep client automatic register in sepm console in default group