Client Management Suite

Recent Adobe Acrobat X update for some reasons failed to install on some of the clients. Upon turning on logging and manually performing the update, noticed that the update is looking for the Adobe Acrobat X installation files, which had long been deleted after successfully installed on all the client machines.

I've verified that if the source files were to copy back to the cache folder (installation source folder as in the registry), update can proceed successfully.

Now, is there a way for me to push down the package again to the clients when the package has already been installed? Preferably to make it permenant on the client.

Thank you.

Hi DefunctOne,

Are you delivering this software using Managed Software Delivery? Because, if so, upon association configuration the detection check is going to verify if a previous version is installed and if not installed, is going to download the package and install it before installing the update.

Or, are you using Patch Management? Are you deleting manually or by script the cache folder?

Regards.

Hi, using Managed Software Delivery to deploy Adobe Acrobat X and Patch Management to deploy update.

The delivery policy has the checkbox selected to delete the package if not used.

Is it still possible to push the package to the client machines even though the installation is successful years ago?

Thank you