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Deleting Archived Mail

Updated: 14 Sep 2010 | 4 comments
karthik.srikumar@hawaiianair.com's picture
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Hi,

I run Evault 8.0 on Exchange 2003 and i face the below  issue 
 
Very slow when deleting multiple archived items from outlook. (approx 6 or more items)

If I’m trying to delete say 30 or more, it hangs up my whole computer. I need to end task for outlook to get out of it. 
Any ideas to improve the performance 

Karthik 

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vmds's picture
12
Mar
2010
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What does the performance

What does the performance chart of your EV Server say, when you delete the items?

Whats the overall performance of the Server? Is it under heavy load?

Do you have any problems when opening an archived Email?

Rob Wilcox's picture
12
Mar
2010
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 Does this reproduce at will,

 Does this reproduce at will, and every time?  Are you in cached mode Outlook, or online ?

 

Thanks
Rob Wilcox
Enterprise Vault Engineering
Certification Team
http://www.symantec.com/connect/blogs/rob-wilcox
karthik.srikumar@hawaiianair.com's picture
12
Mar
2010
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 The Server is not

 The Server is not Overloaded, 

The Performance of the Server Seems to be Normal when Deleting the Mail and the issue happens everytime

We use outllook in cache mode 

JesusWept2's picture
14
Mar
2010
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most likely its more exchange

most likely its more exchange that is causing the slow down than anything, its not just deleting, its probably the same if you archive multiple items, restore multiple items etc
I dont know of many environments where you can do that and outlook doesn't hang and it takes a while for outlook to come back in to a free state and normally its more something with exchange connectivity