Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Deleting Client Install packages

Created: 14 Feb 2008 • Updated: 21 May 2010 | 6 comments
I believe our client install packages are corrupt since I try to use them and they appear for a split second, then dissappear when I try to deploy them to our clients.  My question, I figured I could just delete them and recreate them, but when I tried to delete the packages I receive the following message:
"Symantec Endpoint Protection version 11.0.1000.1375 for WIN32BIT" is the latest patch.  You cannot delete it."
Is there some sort of work-around so I can re-create the installaion packages?

Comments 6 CommentsJump to latest comment

Kevin DiBricida's picture
I am having the same issue.  We just upgraded to MR2 and I want to remove the MR1 package.  Can it be done?
7 of 9's picture
Our solution was re-installing.  Nothing else seemed to work.
SKlassen's picture
Thanks, could I ask you to clarify what kind of reinstall?
a)  complete uninstall and reinstall from scratch
b)  A repair install from add/remove programs
c)  Rerunning the MR2 installer "over the top" of your current SEPM MR2 (upgrade from MR2 to MR2)
d)  other
7 of 9's picture
We first tried to install it over the MR2 (this was after our initial "upgrade"), but that didn't work, so we had to do a complete uninstall and reinstall for the client packages to work.
John T. Croson's picture
I'm finding that if I create a new package in Admin, Install Packages, I can then delete the old from the Client tab, and re-assign my new package.
Hope you all can do the same!