Delivered to Symantec Security Reponse msg
Created: 01 Sep 2010 | 4 comments
We are receiving "Delivered to Symantec Security Reponse" on a few exes (via TruScan) that we recently deployed.
These messages seem to pop up about 1-2 times a day for our clients. The EXEs are ok, and I assume some action they are performing is kicking off this message...
Is there a way to exclude these messages or at least supress the client side pop up notification?
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Go into the AV policy and
Go into the AV policy and select TruScan proactive Threat Scans tab
Then select Notifications tab
Uncheck Display a message when there is a detection
Endpoint Knowledge Base
Security Best Practices
You can disable it from
You can disable it from SEPM-Policies-Antivirus policy--Submissions
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
ok I think I found how to
ok I think I found how to turn off the end user notifications...
Is there an exclude list somewhere? I assume symantec doesn't want my clients reporting the same exe's everyday.
You can add the processes to
You can add the processes to the exclusion list if that's what you mean...otherwise I think the notification is an all or nothing deal.
Under Centralized Exceptions, there should be a section for Proactive Threat processes, from there it should show all of the processes flagged by PTP and from there you can add them as exceptions.
Adding a centralized exception for TruScan proactive threat scan events
http://seer.entsupport.symantec.com/docs/331002.htm
How TruScan proactive threat scans work with centralized exceptions
http://seer.entsupport.symantec.com/docs/331068.htm
About centralized exceptions for TruScan proactive threat scans
http://seer.entsupport.symantec.com/docs/331018.htm
Endpoint Knowledge Base
Security Best Practices
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