Dell Client Manager 3.0 - Display refreshes after installing agent
After we install to Altiris Agent and the Dell Client Manager we have a problem on almost every pc we've tested. The problem is that the display refreshes (goes out and on) every minute. It looks like if we do an inventory of the BIOS the problem is solved. It seems like it is something in the softOSD.exe process (if we kill it, it also stops). In the eventviewer of the client we see for every refresh an event something like this: Eventid: 1000 BronL softOSD 011: The following display assets have been discovered on this computer - 1. DELL 1907FP, ID=DEL4014, S/N=xxxxxxx, Age=22568 hours The problem is that we don't want this to happen if we push out the client to 800 pc's. Does anyone have an idea what could resolve this issue? Thank you!
Same here
We've seen the same issue, although on a smaller set of our PCs. We've had to return 8 monitors so far out of 200 DCM installs. The monitors were all working fine before the upgrade. Dell don't seem too bothered about just replacing the monitors, but our users are getting grumpy.
No luck getting any proper support from Dell on the DCM agent itself.
I can't get any of the display tasks working in the management console. The display inventory fails on every box with "Unsupported Display" despite having the correct monitor .inf files and various models of Dell LCD UltraSharps.
The softOSD element of the new DCM feels broken to me. :-(
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