Dell Client Manager emails out alerts every 3 minutes
Ifixcomputers
April 14th, 2009
Hi Guys,
I have the Dell Client Manager installed on several machines. I have a monitoring policy (when someone opens a chassis or disk changes) set up to create an incident and email it out to a specific address . At first this worked great but now I find that the system is emailing out and creating an incident every 3 minutes with an alert f. Here's a copy of the alert:
System Name: WS487935S
Alert Name: Disk Size Changed Alert
Resource Guid: bb7f11ef-f12d-4cca-8a3b-68fb90d4df9b
Client Time of Occurance: 4/14/2009 11:22:09 AM
Monitored Rule: Decreased
Monitored Rule Change:
Description: The total hard drive capacity in your system has changed. This typically does NOT indicate a hardware failure. Contact your Help Desk if you did not personally change your system's hard-drive configuration or disable devices in System Setup.
Current Value:
Previous Value:
Alert Name: Disk Size Changed Alert
Resource Guid: bb7f11ef-f12d-4cca-8a3b-68fb90d4df9b
Client Time of Occurance: 4/14/2009 11:22:09 AM
Monitored Rule: Decreased
Monitored Rule Change:
Description: The total hard drive capacity in your system has changed. This typically does NOT indicate a hardware failure. Contact your Help Desk if you did not personally change your system's hard-drive configuration or disable devices in System Setup.
Current Value:
Previous Value:
Have I missed something in the configuration? Is there a place where I can change the frequency of emails? I don't want to disabled the email function, I just make sure that we're not bombard by email alerts.
Thanks
Mike
hrm
I dont think theres a particular option for how often it can email you about an issue. However, every time the disk size change alert is pretty intense. Everytime someone saves a doc or deletes one that would trigger the alert unless you have say a limit on how much data change there is.
-Austin Lazanowski
Backups cost way too much until you needed them.
same thing
Check the event log on that computer. I am courious as to what you see. I forget what was in the event logs when I had/have this going on.
I've had issues where team members were trying to write to an external usb drive where the security policy prevents this. Someone attaching a Mac external drive to a XP box and it can't read the HD space. A hard drive controller starting to fail. An issue with the I/O on the motherboard.
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