Hello,

Yes, you should upgrade to Ghost Solution Suite 2.5 and use Windows PE boot media (adding the appropriate Windows Vista drivers necessary). PC-DOS is just not robust enough to handle the newest storage controllers. These articles will help once you get that installed:

Thank you,

Randy

I had the same issue using PC-DOS with a Dell E6410 and PXE Boot.  I created a new boot image without the mouse line.  When you are using the Ghost Boot Wizard there is a screen where you can review the settings.  Click "Start editing" remove the line "if exist MOUSE.COM MOUSE.COM"  Finish creating your boot image or disk. 

Once you manage to boot into Ghost you will have to use the keyboard to navigate around which should be pretty simple to do.  I have ghost automatically join the session so I don't have to use the keyboard at all.  Let me know if you need to know how to automatically join a session.

If you would like to test this before making a new boot image you can use the F8 option.  When the laptop starts PXE and starts aquiring an IP address start pressing F8.  You can then allow each line of the boot image.  When you see the mouse lines say no. 

Hi,

Dell Latitude E6410  is having Intel Matrox AHCI controllers and GSS build 2269 has addressed the issue with respect to hang problem with this controller. Please contact Tech Support to get the patched binaries of build 2269. Refresh Winpe after replacing the patched binaries of 2269 and run refresh inventory task to update the patched binaries on client machine.

Before doing this as Randy mentioned you need to upgrade to GSS 2.5 and then Liveupdate to get 2.5.1 and then apply 2269 patch. You need to buy appropriate licenses for GSS 2.5 since GSS 2.0 licenses will not work with GSS 2.5.

Hi 
I just upgrade my Ghost to 2.5 and still hang in E6410.

Can you send me the link to download the 2269 patch.

Thanks.

Thanks Randy for your quick action.

Please let us know whether your problem is resolved with the build 2269.

TLG,
You need to upgrade to GSS 2.5.1 through Live Update and apply 2269 patch (message sent by Randy).

Hello all.  My orginzation is having the same issue.  Currently, LiveUpdate tells me my GSS is fully up-to-date with version 11.0.2.1573, and my LiveUpdate is at version 3.2.0.26.  Is there any way someone can point me to this patch 2269 that's mentioned?  Thanks in advance!

Jason

I'm also having the exact same problem. Could someone please send me the 2269 patch. Thanks!

I am having this exact problem. Could you send me the 2269 patch also?
Thanks

I also have the same problem with DELL E4610. Could you send me the 2269 patch ?
Thanks

We had the same issue using Ghost cast Server with PC-DOS on a Dell E6510 and PXE Boot over the LAN.   I created a new Virtual Floppy (VFD) removed the mouse.com file and used an older E1000 dos driver and were able to get it to image over the LAN now. We tried upgrading to 2.5, using the new Intel drivers. None of this helped, I even down loaded the 2269 patch but never installed it. Only after removing the mouse.com file from the VFD would it connect over the LAN.
I hope this helps users who want to use Ghost cast server and image over the LAN with PXE only.

Hi,
I'm using pc-dos and creating an iso file then creating a boot disk.  I also removed the mouse line.  Still not booting into ghost.  Do I need the patch? Can you send it to me?
Regards,
Don

Could you please send me the 2269 patch and instructions on what to do with it as I am new with ghost.

Thanks

I ran live update and version is now showing 11.5.1.2266

Still having the dell E6410 timeout on pxe boot.  Please send 2269 patch mentioned above along with instructions on what to do with it.

Thanks

Thank you for the quick response.

Unfortunately we are still having the issue of the E6410 hanging on boot.  The E6400 works without an issue.

Any thoughts??

I just finished with a 6410 using Ghost 11.0.2.  Had the same problems, with the regular ghost boot cd.

1.  I copied the Ghost32.exe from the ghost server to a usb drive.
2.  I had a windows 2008 server eval boot cd (http://www.microsoft.com/windowsserver2008/en/us/t...)
3. Used that boot cd... then chose to Repair, and go to the command prompt, run ghost32 from the usb drive.

When I restored the image to another machine... I got the windows boot manager error about the NTLDR.  I booted back up to the cd... went back to the command prompt...  removed attribiutes of C:\bootmgr (attrib -a -s -h -r) and renamed it.  Rebooted and everything seems to be working. 

Original computer had the XP downgrade from Windows 7 Pro installed from Dell.

The image was stored on a usb attached drive.

We're having the same issue - Ghost version is 11.5.0.2113.  Can I get the appropriate series of patches to get us to the latest version please?  I've not had any luck finding them on the product support page.

Thanks!

I am also having issues PXE booting E6410.  Could you please send me the 2269 patch with instructions? Thank you!

Can I get the link to download the 2269 patch too?

I am also having issues PXE booting E6410.  Could you please send me the 2269 patch with instructions?

Could you please send me a link to the 2269 patch?

I am also in need of this patch.  Can you please send me the link?  -Thanks

Please send me the link, thanks.

Thanks for  fast response!!!

Please send the link to me as well. Thanks!

Please send the link to me as well.

Thanks

2269 Patch needed

Using the demo and running into same problems as people above. Can you send me the link to the patch as well? I only have a few days of eval to try this.

I also found that Dell had issued 3 updates to the bios that they thought had to do with PXE. The latest rev is A03, but there is an A02 and a patch required as well.

I have aboot USB drive and we are successfully deploying E6410 and E6510 without any patches or updates.
i can sent the DOS files and batch files to whomever wants them.

Randell Newnham and izodmartin, please send me any patches, files, and/or instructions that will allow us to boot to E6410s. We currently use a USB drive to boot to PC-DOS, but are getting stuck on the netbind portion before ghost loads. Thanks in advance.

Randell Newnham and izodmartin. I would also like the files.

Thanks,

-Aubrey

OK, sorry A lot of requests...

I used the HP USB Disk Storage Format tool V2.0.6 to format my USB sticks
Copied DOS boot files to them.
my config.sys file:
[menu]
menuitem=Dx20, Ghost Boot for D420, D620 & D820
menuitem=Dx30, Ghost Bootfor D430, D630 & D830
menuitem=620, Ghost Boot for GX620
menuitem=745, Ghost Boot GX745
menuitem=755,Ghost Boot for Optiplex 755, 780 & Latitude E6400
menuitem=E6x10,Ghost Boot for Latitude E6410, E6510
menuitem=KILLDISK, KILLDISK Harddrive of all data DOD3 Compliant
menuitem=D630_BIOS, *** URGENT *** D630 BIOS upgrade.  (D630 ONLY)
menucolor=10,4

[Dx20]
DEVICE=\net\Dx20\protman.dos /I:\net\DX20
DEVICE=\net\Dx20\dis_pkt.dos
DEVICE=\net\Dx20\B57.dos
DEVICEHIGH=\HIMEM.SYS

[Dx30]
DEVICE=\net\Dx30\protman.dos /I:\net\DX30
DEVICE=\net\Dx30\dis_pkt.dos
DEVICE=\net\Dx30\B57.dos

[620]
DEVICE=\net\620\protman.dos /I:\net\620
DEVICE=\net\620\dis_pkt.dos
DEVICE=\net\620\B57.dos
DEVICEHIGH=\HIMEM.SYS

[745]
DEVICE=\net\745\protman.dos /I:\net\745
DEVICE=\net\745\dis_pkt.dos
DEVICE=\net\745\B57.dos
DEVICEHIGH=\HIMEM.SYS

[755]
DEVICE=\net\755\protman.dos /I:\net\755
DEVICE=\net\755\dis_pkt.dos
DEVICE=\net\755\E1000.dos
DEVICEHIGH=\HIMEM.SYS

[E6x10]
DEVICE=\net\E6x10\protman.dos /I:\net\E6x10
DEVICE=\net\E6x10\dis_pkt.dos
DEVICE=\net\E6x10\E1000.dos
DEVICEHIGH=\HIMEM.SYS

[KILLDISK]

[D630_BIOS]

[COMMON]
FILES=32
BUFFERS=64
DOS=high,umb
STACKS=9,256
LASTDRIVE=Z

my autoexec.bat file:

@echo off
cls
SET TZ=GHO+05:00
prompt $p$g
path \dos\;\killdisk\;\net;\Ghost11;
\net\netbind.com

IF %CONFIG% == KILLDISK GOTO KD

IF %CONFIG% == D630_BIOS GOTO A16

GOTO GHOST

:KD
cls
KD.BAT
GOTO END

:A16
cls
cd\BIOS
D630_A16.exe

:GHOST
cls
echo Loading...
CLS
GHOST.EXE

:END

In my net folder i have E6x10 folder with the following files:
DIS_PKT.DOS
e1000.dos
e1000odi.com
oemsetup.inf
PROTMAN.DOS
PROTMAN.exe
protocol.ini

I had to pull the files from the Dell Intel drivers and files pulled from the E6400 DOS driver.
I can send the files to you zipped at your request.

I copied all the files on my boot disk and zipped them.  (I removed the killdisk files)
Download the files, copy them to a boot ready device and your ready. apx 60MB

Here is the link.  the file can only be downloaded 10 times...

http://rapidshare.com/files/396818351/Boot_files.z...

Could I also please have a copy of the patch. I have the same problem with version 2.5.

Thanks so much for the patch. I have applied it but it still hangs. When I open  the ghostcast server it still shows version 2266.

Hi Bob,

Regarding the version of ghost showing 2266.
The patch file that you have executed is a patch file and not the product version file.
Your software will get update but it will still show 2266.
You need not worry about that.
In Ghostcast server it will show as 2266.