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Déploiement de l'agent Symantec impossible

Created: 06 Feb 2013 • Updated: 11 Feb 2013 | 4 comments
S_B's picture
This issue has been solved. See solution.

Bonjour.

Je n'arrive pas à effectuer le déploiement de l'agent Symantec qui conduit toujours à un échec de l'installation. Lorsque l'on regarde les logs, tout se passe bien alors que le téléchargement du fichier AexNSC.exe reste à 0Kb.
Voici un extrait des logs:
2013-02-04 16:45:53: Sending 'Checked Prerequisites: Success' message to 'http://NsServer/Altiris/'.
2013-02-04 16:45:54: Downloading agent installer from URL: http://NsServer/Altiris/NS/NSCap/Bin/Win32/X86/NS Client Package/AeXNSC.exe.
2013-02-04 16:45:54: Sending 'Starting Download: Success' message to 'http://NsServer/Altiris/'.
2013-02-04 16:45:56: Sending 'Finished Download: Success' message to 'http://NsServer/Altiris/'.
2013-02-04 16:45:57: Sending 'Starting Install: Success' message to 'http://NsServer/Altiris/'.
2013-02-04 16:45:59: Running: "C:\WINDOWS\AeXNSC.exe" -s -a ns="NsServer" nsweb="http://NsServer/Altiris/" NOTRAYICON NOSTARTMENU ADDREMOVE   /s
2013-02-04 16:45:59: Unable to start 'C:\WINDOWS\AeXNSC.exe': %1 n'est pas une application Win32 valide. (0xc1) (????????????p line: 301)
2013-02-04 16:45:59: Sending 'Finished Install: Failed' message to 'http://NsServer/Altiris/'.
 

Aucun parefeu n'est actif sur les postes.

une idée?

Comments 4 CommentsJump to latest comment

S_B's picture

Information supplémentaire, ceci ne se produit à priori que sur les clients utilisant Windows 2008 et 2008R2.
Pas de soucis sur W7,XP, 2000, 2003.

S_B's picture

Petite correction.
L'os n'est pas à prendre en compte. En fait, seules les installations distantes ne fonctionnent pas. Je ne vois pas ce qui pourrait bloquer.

mclemson's picture

It seems like perhaps the admin$ share is disabled on the Windows Server 2008 and Server 2008 R2 boxes, or otherwise you don't have permission to copy the files to that location, since AeXNSC.exe is never copied and shows up as 0KB.  Is the account used for the agent push an administrator on the Server 2008/Server 2008 R2 boxes?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

S_B's picture

Account is administrator on these machine

When the file is download from package server it work. I found that directory browse on IIS don't work on /altiris/ns/nscap/bin but work on /altiris/ps/...

I tried to modify permissions on IIS but without result.

Finally, i did a repair of SMP and it work.

SOLUTION