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Deploy anywhere - Failed to import driver, Failed to find any drivers to add.

Created: 13 Feb 2012 | 3 comments
Innes247's picture
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Hello

I am trying to add two drivers i downloaded from a hp website, however when i try to add them via deployanywhere i get the following error:

Deploy anywhere - Failed to import driver, Failed to find any drivers to add.

 

Am i missing somthing? pritty new to this part. :s

Comments

mclemson's picture
13
Feb
2012
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Driver file type?

Are these .inf's or some other driver file type?  .exe is not going to be supported, so if you downloaded a program, you need to extract the files in order to get files DA can work with.

Mike Clemson, Senior Systems Engineer
Intuitive Technology Group -- Symantec Platinum Partner

Innes247's picture
14
Feb
2012
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its the heci driver im trying

its the heci driver im trying to import,

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=3232029&prodNameId=3232108&swEnvOID=1093&swLang=13&mode=2&taskId=135&swItem=ir-46941-1

I have extracted it and it comes with an exe and .inf files? when i point to the folder in device manager it can see the drivers and install it ok. But DA does not accept it.

Innes247's picture
15
Feb
2012
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i have tryed using double

i have tryed using double driver to extract the installed drivers on the pc, however altiris will still not accept the files- contains an .inf .ini .sys & .cat, if i was to import these files into the drivers folder manualy on the Altiris server would this work?