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Deploy Anywhere Missing Drivers

  • 1.  Deploy Anywhere Missing Drivers

    Posted Sep 05, 2011 07:14 PM

    I just started trying to use Deploy Anywhere with my Ghost Solution Suite 2.5 and it isn't working.  I added the drivers for two different machines and I just keep getting this error:

    Missing driver detected :
     type =  NETWORK DEVICE
     PCI ID = PCI\VEN_1814&DEV_3090&SUBSYS_760111AD&REV_00
     Desc = @system32\drivers\pci.sys,#640;Network Controller

    Missing driver detected :
     type =  NETWORK DEVICE
     PCI ID = PCI\VEN_8086&DEV_1503&SUBSYS_80001025&REV_04
     Desc = @oem101.inf,%e1503nc.devicedesc%;Intel(R) 82579V Gigabit Network Connection

    I have checked the inf files and it includes PCI\VEN_8086&DEV_1503&SUBSYS_80001025 and Deploy anywhere is still not finding the driver.  I even edited it to add PCI\VEN_8086&DEV_1503&SUBSYS_80001025&REV_04 and it still can't find it.  I am not sure what else I can do.  I have tried rebuilding the PreOS with those drivers added and that didn't work.

    I am running Deploy Anywhere from the console and after booting the machines from PXE into the WinPE-512.  I have done just about anything I can think of and I still can't get it to match the drivers.  Also to note, I am running windows 7x64 and have marked the drivers as such in the driver database.

    Any thoughts?
     



  • 2.  RE: Deploy Anywhere Missing Drivers

    Broadcom Employee
    Posted Sep 06, 2011 03:04 AM

    Can you check if the driver is added properly in to the driver database , you can check this here : C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\windrivers

    Also can you provide the driver we need to verify the driver inf file.



  • 3.  RE: Deploy Anywhere Missing Drivers

    Posted Sep 06, 2011 04:27 AM

    Hello,

    I hope you have downloaded the appropriate drivers for os i.e. Windows 7 64 bit. At this moment, I can think of this possiblity. Also as Yogesh mentioned, please attached the drivers for investigation.



  • 4.  RE: Deploy Anywhere Missing Drivers

    Posted Sep 06, 2011 04:56 AM

    There are two different drivers involved in what you are trying to do. For Deploy Anywhere, you need to add the specific drivers required by the operating system - so in this case where your O/S is Windows 7 64 bit, you need the appropriate Win 7 64 bit drivers for the hardware concerned.

    When it comes to booting from WinPE, the version of WinPE shipped with GSS is V2, based on the Vista 32 bit kernel, so any drivers you are adding via the Ghost Boot Wizard to WinPE need to be Vista 32 bit drivers. As well as adding them to GBW, you then need to select them so that they are included in the rebuild of the boot environment that you will then be implementing.

    One way to check absolutely that your Win 7 64 bit drivers are correct is to perform a manual install of Win 7 64 and then try loading the drivers and see if Win 7 64 accepts them.



  • 5.  RE: Deploy Anywhere Missing Drivers

    Posted Sep 09, 2011 06:11 AM

    You can download the driver from below link for WINPE (Windows Vista 32 bit) and for Deployanywhere download the drivers from manufacture website.

    https://www-secure.symantec.com/connect/forums/vista-drivers-winpe



  • 6.  RE: Deploy Anywhere Missing Drivers

    Posted Sep 13, 2011 08:22 AM

    Hello,

    for this driver:

    Missing driver detected :
     type =  NETWORK DEVICE
     PCI ID = PCI\VEN_8086&DEV_1503&SUBSYS_80001025&REV_04
     Desc = @oem101.inf,%e1503nc.devicedesc%;Intel(R) 82579V Gigabit Network Connection
     

     

    please open the inf you use. Is it the e1c62x64.inf?

    I think here is the problem:

     

    [Intel.NTamd64.6.1.1] <= this section is for Windows 7 x64
    ; DisplayName                   Section              DeviceID
    ; -----------                   -------              --------
    %E1502NC.DeviceDesc%            = E1502.6.1.1,       PCI\VEN_8086&DEV_1502
    %E1502NC.DeviceDesc%            = E1502.6.1.1,       PCI\VEN_8086&DEV_1502&SUBSYS_00011179
    %E1503NC.DeviceDesc%            = E1503.6.1.1,       PCI\VEN_8086&DEV_1503
    %E1503NC.DeviceDesc%            = E1503.6.1.1,       PCI\VEN_8086&DEV_1503&SUBSYS_00011179
    %E1503NC.DeviceDesc%            = E1503.6.1.1,       PCI\VEN_8086&DEV_1503&SUBSYS_80001025

    [Intel.NTamd64.6.1] <= this section is for Windows Server 2008
    ; DisplayName                   Section        DeviceID
    ; -----------                   -------        --------
    %E1502NC.DeviceDesc%            = E1502,       PCI\VEN_8086&DEV_1502
    %E1502NC.DeviceDesc%            = E1502,       PCI\VEN_8086&DEV_1502&SUBSYS_00011179

     

    Deploy Anywhere is looking in the Windows Server 2008 section. We have test it by deleting section [Intel.NTamd64.6.1.1]. After that Windows could not find the driver. After adding section [Intel.NTamd64.6.1.1] Windows 7 x64 was able to find a driver.

    If you replace section [Intel.NTamd64.6.1] by section [Intel.NTamd64.6.1.1] and delete the ".1" in the replaced section your e1c62x64.inf will look like that:

     

    [Intel.NTamd64.6.1.1]

    ; DisplayName                   Section              DeviceID
    ; -----------                   -------              --------
    %E1502NC.DeviceDesc%            = E1502.6.1.1,       PCI\VEN_8086&DEV_1502
    %E1502NC.DeviceDesc%            = E1502.6.1.1,       PCI\VEN_8086&DEV_1502&SUBSYS_00011179
    %E1503NC.DeviceDesc%            = E1503.6.1.1,       PCI\VEN_8086&DEV_1503
    %E1503NC.DeviceDesc%            = E1503.6.1.1,       PCI\VEN_8086&DEV_1503&SUBSYS_00011179
    %E1503NC.DeviceDesc%            = E1503.6.1.1,       PCI\VEN_8086&DEV_1503&SUBSYS_80001025

    [Intel.NTamd64.6.1] <= deleted ".1"

    ; DisplayName                   Section              DeviceID
    ; -----------                   -------              --------
    %E1502NC.DeviceDesc%            = E1502.6.1.1,       PCI\VEN_8086&DEV_1502
    %E1502NC.DeviceDesc%            = E1502.6.1.1,       PCI\VEN_8086&DEV_1502&SUBSYS_00011179
    %E1503NC.DeviceDesc%            = E1503.6.1.1,       PCI\VEN_8086&DEV_1503
    %E1503NC.DeviceDesc%            = E1503.6.1.1,       PCI\VEN_8086&DEV_1503&SUBSYS_00011179
    %E1503NC.DeviceDesc%            = E1503.6.1.1,       PCI\VEN_8086&DEV_1503&SUBSYS_80001025

    Then Deploy Anywhere will find the right driver from driversdb. Thats why I think DeployAnywhere is looking in the wrong section of the INF.

    But when you try this you will have problems with unsigned drivers under Windows7 x64 for sure!

    Because you have edit the INF.

     

    For this driver I cant help because I dont know the driver:

    Missing driver detected :
     type =  NETWORK DEVICE
     PCI ID = PCI\VEN_1814&DEV_3090&SUBSYS_760111AD&REV_00
     Desc = @system32\drivers\pci.sys,#640;Network Controller

     

    best regards

     

    => we have opened a case for it.

    => we have used drivers from intel page ProWinx64 and from driverspage of the computermodel.



  • 7.  RE: Deploy Anywhere Missing Drivers

    Posted Sep 13, 2011 10:15 AM

    Hello,

    Which version of deploy anywhere are you using? Is is ghDplyAw32.exe or Deploy Anywhere.exe from Deployment Solution?  If you are using Deploy Anywhere.exe, then you need to move it to DS forum.

    Any ways, as you said you have already opened case for this.



  • 8.  RE: Deploy Anywhere Missing Drivers

    Posted Dec 14, 2011 10:06 AM

    I'm having the same issue with the e1c62x64.inf driver on DS7.1. I've added it to the deployanywhere database and it shows up, but when I run deployanywhere on a Dell E6320 it comes back saying the cirtical driver is missing for the nic. I've verified that the PCI Device ID is listed in the e1c62x64.inf file under windows 7, but I still get the error. I'd like to know if you were able to resolve your issue. If so how was it resolved.



  • 9.  RE: Deploy Anywhere Missing Drivers

    Posted Dec 15, 2011 08:40 AM

    Can you please attach the drivers for further investigation?



  • 10.  RE: Deploy Anywhere Missing Drivers

    Posted Dec 15, 2011 11:35 AM
      |   view attached

    Attached are the drivers that I downloaded from Dells website.

    The Device ID is PCI\VEN_8086&DEV_1502&SUBSYS_04921028&REV_04

     

    Thanks

    Attachment(s)

    zip
    WINDOWS7-x64.zip   376 KB 1 version


  • 11.  RE: Deploy Anywhere Missing Drivers

    Posted Dec 15, 2011 03:46 PM

    I've fixed my problem. Downloading the driver from Intel (instead of dell) installing it, and running windriverghost to extract it worked. Not sue why the Dell driver wouldn't work though. 



  • 12.  RE: Deploy Anywhere Missing Drivers

    Posted Dec 16, 2011 02:56 AM

    That's a great news! Thanks for the confirmation.