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Deploy Image to remote site client - Put to sleep

Created: 30 Aug 2012 • Updated: 30 Aug 2012 | 1 comment

I'm trying to deploy an image to a machine on a different site (it has its own site server) - It boots into PXE but doesn't deploy image. I check the logs and every so often it says

Task instance Quick run on Computer (8/30/2012 10:35:56 AM) is being put to sleep until 8/30/2012 10:45:56 AM. Instance GUID: 9a38e76c-b14d-47b2-8a29-53fae547ff7e

Task "Rebuild Laptop" (8/30/2012 10:35:56 AM) - 0 / 1 child instances done. Timeout at 8/30/2012 5:20:56 PM. Will complete at 8/30/2012 3:05:56 PM if 95% of child instances are complete.

this job has about 8 tasks in it so whats the 0/1 child instances done mean!

It just keeps delaying this!

When the client boots to PXE it gets an IP address and can ping the local package server OK.

Any ideas.


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J Henderson's picture

Hi Joe, this is a design bug. You have to reset the task agent, or delete the computer from the NS to make this work. Basically if your clients task server cant be different the PXE server you are imaging from. I really wish Symantec would make a work around or fix for this.