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  • 1.  DeployAnywhere unable to install critical driver even if it is in the DriversDB

    Posted Sep 08, 2011 08:08 AM
      |   view attached

    I resently encountered an error on one laptop where the DeployAnywhere detects the wireless card as a critical network device and fails to find a driver for it.

    I have verified that the drivers are in the DriverDB(as per attachment), I even booted the computer with the Wireless controller disabled(by swith) but still the deployanywhere detects it and fails.

     

    any help please?



  • 2.  RE: DeployAnywhere unable to install critical driver even if it is in the DriversDB

    Trusted Advisor
    Posted Sep 08, 2011 01:49 PM

    Are you using SP1 of DS?  There were some fixes to how wireless drivers were handled in SP1 



  • 3.  RE: DeployAnywhere unable to install critical driver even if it is in the DriversDB

    Posted Sep 08, 2011 04:03 PM

    Hey RufusUCS,

    Do you turn off the wireless in machine or you disable the wireless in bios?

    I had the same problem with HP Eliteboook 8440p and for solve this problem I did a "workaround".

    I disabled the wireless in BIOS for deploy image and enabled after the deploy image completed.



  • 4.  RE: DeployAnywhere unable to install critical driver even if it is in the DriversDB

    Broadcom Employee
    Posted Sep 09, 2011 06:49 AM

    Sally is right there are some fixes gone in to SP1 and also in MR1 with respect to driver addition and Deployanywhere , If you have not yet updated then do so.



  • 5.  RE: DeployAnywhere unable to install critical driver even if it is in the DriversDB

    Broadcom Employee
    Posted Sep 27, 2011 03:06 AM

    Did you tried the new build of  DS?

    If not can you share what is the hardware where you see this problem.



  • 6.  RE: DeployAnywhere unable to install critical driver even if it is in the DriversDB

    Posted Sep 27, 2011 11:07 AM

    We need to know if that works for othes as well.  Thanks!



  • 7.  RE: DeployAnywhere unable to install critical driver even if it is in the DriversDB

    Posted Sep 29, 2011 01:00 PM

    Fernando is right - you can't just disable the radio using the switch on the side, you actually have to go into the BIOS and turn it off there.

    I am having this problem as well, on DS 7.1 SP1 MR1 with Latitude E6420. It's failing on the Broadcom Wireless NIC. From other people's posts, I glean this problem was fixed in MR1. Unfortunately, my entire DriversDB folder blew up completely after upgrading to MR1 and I had to copy the drivers back into the folder using SP1's DriversDB folder. I have subsequently tried doing a repair of the entire Deployment Solution Suite, but this did not fix my DriversDB issue. In fact, as far as I could tell, no single file changed within the DriversDB folder structure.

    How does one "repair" the DriversDB once it gets corrupted?



  • 8.  RE: DeployAnywhere unable to install critical driver even if it is in the DriversDB

    Posted Sep 30, 2011 03:35 AM

    If I understand correctly all you need to do is delete "drivers.manifest.txt" on DriversDB root directory.