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Deploying EV Client v9.0.4R1 causing PC reboot in a sudden ?

Created: 10 Feb 2013 • Updated: 12 Feb 2013 | 3 comments
This issue has been solved. See solution.

Hi,

When I perform SCCM deployment of the Symantec Enterprise Vault v9.0.4R1 Outlook client into the Windows 7 64 workstations, it rebooted unexpectedly ?

Does EV Client upgrade from version 8.0.4 causes system reboot ?

How to do the upgrade without causing downtime to the workstation users ?

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JesusWept3's picture

Reboot might be occurring because outlook is in use at the time? The MSI log should say what cause the reboot, I know that there are some make dc switches you can use to force it not to reboot as well

Try performing a regular MSI Install and look at the logs and the switches that get used

SOLUTION
John Santana's picture

It's all good Jesus !

thanks for the advice.

Kind regards,

John Santana
IT Professional

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Please be nice to me as I'm newbie in this forum.

John Santana's picture

Hi Jesus,

I have tried to do the manual install, yes it prompt me with the warning when I'm still using my Outlook, after that there is no reboot required.

Kind regards,

John Santana
IT Professional

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Please be nice to me as I'm newbie in this forum.