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Deploying Office 2007

Updated: 12 May 2011 | 14 comments
Hodgkinsons's picture
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This issue has been solved. See solution.

I'd just like some guidance on installing Office 2007 out to our PCs,

We currently have office 2003 with standard and Professional versions out there, we'd like to remove 2003 both versions and install office 2007,

I have created a software package for 2007 standard using the OCT from setup.exe/admin switch, the MSP file is sitting in the updates folder on our NS7 server.

The command line is set to "setup.exe"

When i tried to deploy this to one of our machines as a test it downloaded the files but stopped at 84% and got no further despite retrying many times.

I just wanted to know have I missed anything obvious?

Should I create an uninstall package to office 2003 and does this need to be done for both versions? I understand it should uninstall previous versions but is this ok?

Any other tips from people who have already done this?

 

Thanks in advance for any advice or help on this

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bhawver's picture
15
Mar
2011
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Script

Hi Hodkinsons,

At first glance, just issuing a "setup.exe" will not deploy your scripted install.  The command line should look something like:

setup.exe /adminfile file.msp

Ideally, you will use a full path to the MSP file.

As for using a package to remove previous versions of Office 2003, this shouldn't be needed if you chose to uninstall from the scripted install.  Of course, there may be instances where this doesn't work, but usually if that is the case it will require a hand uninstall.

In our environment, we had Office 2003 virtualized in XP, so removal was a snap, we only needed to Deactivate and Delete the layer.

Hope this helps.

Brian Hawver
Systems Engineer
Yaskawa America, Inc.

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Hodgkinsons's picture
15
Mar
2011
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thanks for the info

thanks for the info bhawver,

I'll change the command line to include the MSP and see what happens, although I was told that it would automatically use this during the install if it was in the updates folder.

Shaun Hodgkinson

IT analyst 2nd line Elior UK

mclemson's picture
15
Mar
2011
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I simply used setup.exe /adminfile

I used setup.exe /adminfile without the path and it worked fine.  If it's hanging at 84%, I imagine you have a different issue.  Have you run this successfully manually?

Mike Clemson, Senior Systems Engineer
Intuitive Technology Group -- Symantec Platinum Partner

Hodgkinsons's picture
18
Mar
2011
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The setup file does run from

The setup file does run from this location manually, but not if I use setup.exe /adminfile.msp from a run command, as mentioned before I thought it would automatically call the MSP file from the update folder but it doesn't seem to.

I think my first problem here is that it is not finishing downloading the package to the machine and so it's not getting as far as the install part, are there any restrictions which might be causing it to stop the download?

 

Thanks

Shaun Hodgkinson

IT analyst 2nd line Elior UK

mclemson's picture
18
Mar
2011
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It should match what the server has

It should match.  From the agent, find the GUID of the download package, then browse to it at C:\Program Files\Altiris\Altiris Agent\SoftwareManagement\Software Delivery\{GUID}\cache

The files here should match what's on the package server, which should match what the server has, which should match what you uploaded.

If the download hasn't finished, it should not have started the install task on the workstation.  The install only starts if you've downloaded all the files.  Can you compare the files you see in this local cache to what you should have?  When you do this, from the local \cache\ folder, you could double-click setup.exe (which does reference the .MSP automatically) or run the command locally (setup.exe /adminfile Updates) to see if this provides additional feedback.

If you suspect the local download is bad, you can always try the source files on the same system.

Mike Clemson, Senior Systems Engineer
Intuitive Technology Group -- Symantec Platinum Partner

Hodgkinsons's picture
09
May
2011
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Sorted this one

Below is the command line used to run this successfully, it was a matter of calling the config.XML file for the version fo Office we wanted to install, in this case standard. See below

 

\\servername\software\Microsoft Office 2007\setup.exe /config "\\servername\software\Microsoft Office 2007\Standard.ww\config.xml" 

Thanks for your help guys as always discussing helps to work through these things

 

Shaun Hodgkinson

IT analyst 2nd line Elior UK

Hodgkinsons's picture
10
May
2011
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removing 2003 pro

After discussing how we are going to do this it has become apparent that some of our client machines have Office 2003 Pro and some have standard.

We are going to deploy Office 2007 Standard and want to remove any components of 2003 pro in the process. Will this happen automatically during the upgrade? Or can\will we need to then run a seperate uninstall command for the 2003 pro version?

 

Shaun Hodgkinson

IT analyst 2nd line Elior UK

mclemson's picture
11
May
2011
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Set the behavior using admin file

You can set the behavior for this using the admin file, when you tell it what to do if it finds previous (older?) components of Office.  Once you set this using the admin GUI, it will be recorded as part of your .MSP.

Does this help?

Mike Clemson, Senior Systems Engineer
Intuitive Technology Group -- Symantec Platinum Partner

Phyrant's picture
11
May
2011
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I'm installing with a

I'm installing with a distribute software job that just runs setup.exe. If you created the msp to be silent and remove previous versions and you put the Updates folder that will work just fine. The one thing you might be missing is to set the task to run directly from the file source. This will eliminate the need to download the entire Office install before launching the install.

Hodgkinsons's picture
11
May
2011
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what's a distribute software job

Thanks for the reply, I'll have a look at the admin file to see how it's been set up, so what is a distribute software job exactly?

 

Shaun Hodgkinson

IT analyst 2nd line Elior UK

mclemson's picture
11
May
2011
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It's a task type in DS 6.9

It's a task type in DS 6.x.  What version of DS are you using?

Mike Clemson, Senior Systems Engineer
Intuitive Technology Group -- Symantec Platinum Partner

Hodgkinsons's picture
12
May
2011
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We're using NS7 so i guess

We're using NS7 so i guess that's DS7 as well it doesn't give a version under licensing

  

Shaun Hodgkinson

IT analyst 2nd line Elior UK

mclemson's picture
12
May
2011
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In v7..

In v7 you'd create a software resource, add all the Office files to the package, set setup.exe as the Installation file, create install command lines that run setup.exe, then create a Quick Delivery Task (does not pay attention to detection rules, applicability, etc) or a Managed Software Delivery policy (a policy that checks these rules and makes sure the software stays installed on a schedule you specify).  DS doesn't really factor in here.

Does this help?

Mike Clemson, Senior Systems Engineer
Intuitive Technology Group -- Symantec Platinum Partner

Hodgkinsons's picture
12
May
2011
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Ok i see what you mean, I am

Ok i see what you mean, I am familiar with donig that in V7 I just thought there was another way of doing this, never used V6.

as ever thanks for your help guys.

Shaun Hodgkinson

IT analyst 2nd line Elior UK