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deploying an OS using pre-defined option

Created: 19 May 2014 • Updated: 19 May 2014 | 5 comments
stephen achi's picture

Hi Guys!

I tried to execute an OS deployment task using the pre-define computer option.

I have import the computer successfully, and my PEX server configured to pre-defined computer options, and created a task as follows

* reboot to PXE

* deploy Image

* Apply system configuration

* reboot to production

but when i started the task, its status deplays "Task not started " = 1

Can any one help me out.

I am using ITMS DS 7.1, on a windows 2008 R2, standard edition.


Operating Systems:

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Gavin Sanish's picture

Hi Stephen,

     Please check the link

If still the problem occurs 

Upgrade to v9 Roll up

This issue has been fixed in v7 roll up. please chek the article





G. Gavin Sanish

T : +91 9884877206
Thomas Baird's picture

Ah geez.  Look, you can't do the apply system configuration task while in automation.  There's the problem.  THAT task has to be run after you're back in production.

Sorry for taking so long to get back on this.  It's been crazy here at work...

Just flip the last 2 tasks in order and you should be fine.

Thomas Baird
Enthusiast for making things better!

Thomas Baird's picture

uh.  I should ammend my note...  You're going to have another problem.  The apply system config task may very well fail even once in production.  I forgot you're using the Scripted OS installation (SOI)...

Here's the deal.  Once the OS is installed, it has to boot to production to actually finish the OS installation.  Normal OS install stuff.  Then there's a bat file that installs the core agent.  Up to this point you're fine.  However, once installed, it'll start pulling down tasks, and policies.  One of those policies will be to install the DS agent.  But one of the tasks, run at the same time, will be the apply system configuration task.  It will fail because the DS subagent isn't installed yet.  To work around this, some customers have created a bat file to not only install the core agent but also to install all the subagents.  It's... cludgy but works for some.

The BEST way is to capture an image with the agents already installed rather than use the SOI.  That said, some swear by the greater reliability of using the SOI...  Up to you, but I prefer images.

Thomas Baird
Enthusiast for making things better!

Thomas Baird's picture

One more thing.  Depending on your verbiage above, IF you're using images, then most of the previous post can be ignored.  It's just your choice of words in the first post that got me confused.  If you have an image with the agent and DS subagent in it, flipping the 2 commands will work.

Thomas Baird
Enthusiast for making things better!