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Deployment Status: The client decided to accept the upgrade package

Created: 21 Feb 2013 | 11 comments

Client has accepted upgrade package, version 12.1.2015.2015.

I get these messages, which I am very honored by, but once the PC is restarted, it remains at the same version.

It's nice that it decided to accept the upgrade package, but it would be a LOT nice if it ACTUALLY INSTALLED the latest and greatest.

 

Operating Systems:

Comments 11 CommentsJump to latest comment

.Brian's picture

What's the SEP_INST.log show?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

The Conquistador's picture

=== Verbose logging started: 1/21/2013  9:22:55  Build type: SHIP UNICODE 5.00.7600.00  Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (B8:C0) [09:22:55:224]: Resetting cached policy values
MSI (c) (B8:C0) [09:22:55:224]: Machine policy value 'Debug' is 0
MSI (c) (B8:C0) [09:22:55:224]: ******* RunEngine:
           ******* Product: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\Sep64.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (B8:C0) [09:22:55:224]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (B8:C0) [09:22:55:224]: Grabbed execution mutex.
MSI (c) (B8:C0) [09:22:55:845]: Cloaking enabled.
MSI (c) (B8:C0) [09:22:55:845]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (B8:C0) [09:22:55:849]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (88:20) [09:22:55:957]: Running installation inside multi-package transaction C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\Sep64.msi
MSI (s) (88:20) [09:22:55:958]: Grabbed execution mutex.
MSI (s) (88:4C) [09:22:55:967]: Resetting cached policy values
MSI (s) (88:4C) [09:22:55:967]: Machine policy value 'Debug' is 0
MSI (s) (88:4C) [09:22:55:967]: ******* RunEngine:
           ******* Product: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\Sep64.msi
           ******* Action:
           ******* CommandLine: **********
MSI (s) (88:4C) [09:22:56:032]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (88:4C) [09:22:56:733]: SRSetRestorePoint skipped for this transaction.
MSI (s) (88:4C) [09:22:56:736]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (s) (88:4C) [09:22:56:739]: File will have security applied from OpCode.
MSI (s) (88:4C) [09:22:56:761]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\Sep64.msi' against software restriction policy
MSI (s) (88:4C) [09:22:56:761]: SOFTWARE RESTRICTION POLICY: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\Sep64.msi has a digital signature
MSI (s) (88:4C) [09:22:56:793]: SOFTWARE RESTRICTION POLICY: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\Sep64.msi is permitted to run because the user token authorizes execution (system or service token).
MSI (s) (88:4C) [09:22:56:793]: End dialog not enabled
MSI (s) (88:4C) [09:22:56:793]: Original package ==> C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\Sep64.msi
MSI (s) (88:4C) [09:22:56:793]: Package we're running from ==> C:\Windows\Installer\e49c2bd.msi
MSI (s) (88:4C) [09:22:56:925]: APPCOMPAT: Compatibility mode property overrides found.
MSI (s) (88:4C) [09:22:56:926]: APPCOMPAT: looking for appcompat database entry with ProductCode '{C2103AF2-E66C-446B-9791-9207840EC821}'.
MSI (s) (88:4C) [09:22:56:926]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (88:4C) [09:22:57:525]: MSCOREE not loaded loading copy from system32
MSI (s) (88:4C) [09:22:57:532]: Machine policy value 'TransformsSecure' is 0
MSI (s) (88:4C) [09:22:57:532]: User policy value 'TransformsAtSource' is 0
MSI (s) (88:4C) [09:22:57:533]: Machine policy value 'DisablePatch' is 0
MSI (s) (88:4C) [09:22:57:533]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (88:4C) [09:22:57:533]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (88:4C) [09:22:57:533]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (88:4C) [09:22:57:571]: APPCOMPAT: looking for appcompat database entry with ProductCode '{C2103AF2-E66C-446B-9791-9207840EC821}'.
MSI (s) (88:4C) [09:22:57:571]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (88:4C) [09:22:57:575]: Transforms are not secure.
MSI (s) (88:4C) [09:22:57:576]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Windows\TEMP\SEP_INST.LOG'.
MSI (s) (88:4C) [09:22:57:576]: Command Line: IDCENABLE=0 REBOOT=ReallySuppress IDCDEPLOYMENT=AutoUpgrade SRCLICFILE=EE CURRENTDIRECTORY=C:\Windows\system32 CLIENTUILEVEL=3 CLIENTPROCESSID=4792
MSI (s) (88:4C) [09:22:57:576]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{FCBCA23E-67D3-469D-9B7C-03580B8BC8B5}'.
MSI (s) (88:4C) [09:22:57:576]: Product Code passed to Engine.Initialize:           ''
MSI (s) (88:4C) [09:22:57:576]: Product Code from property table before transforms: '{C2103AF2-E66C-446B-9791-9207840EC821}'
MSI (s) (88:4C) [09:22:57:576]: Product Code from property table after transforms:  '{C2103AF2-E66C-446B-9791-9207840EC821}'
MSI (s) (88:4C) [09:22:57:576]: Product not registered: beginning first-time install
MSI (s) (88:4C) [09:22:57:577]: Product {C2103AF2-E66C-446B-9791-9207840EC821} is not managed.
MSI (s) (88:4C) [09:22:57:585]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (88:4C) [09:22:57:593]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (88:4C) [09:22:57:608]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (88:4C) [09:22:57:609]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (88:4C) [09:22:57:619]: Adding new sources is allowed.
MSI (s) (88:4C) [09:22:57:619]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (88:4C) [09:22:57:619]: Package name extracted from package path: 'Sep64.msi'
MSI (s) (88:4C) [09:22:57:629]: Package to be registered: 'Sep64.msi'
MSI (s) (88:4C) [09:22:57:630]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (88:4C) [09:22:57:630]: Machine policy value 'DisableMsi' is 0
MSI (s) (88:4C) [09:22:57:630]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (88:4C) [09:22:57:630]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (88:4C) [09:22:57:630]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (88:4C) [09:22:57:630]: Running product '{C2103AF2-E66C-446B-9791-9207840EC821}' with elevated privileges: Product is assigned.
MSI (s) (88:4C) [09:22:57:630]: PROPERTY CHANGE: Modifying IDCENABLE property. Its current value is '1'. Its new value: '0'.
MSI (s) (88:4C) [09:22:57:630]: PROPERTY CHANGE: Modifying IDCDEPLOYMENT property. Its current value is 'Local'. Its new value: 'AutoUpgrade'.
MSI (s) (88:4C) [09:22:57:630]: PROPERTY CHANGE: Adding SRCLICFILE property. Its value is 'EE'.
MSI (s) (88:4C) [09:22:57:630]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Windows\system32'.
MSI (s) (88:4C) [09:22:57:630]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (88:4C) [09:22:57:630]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '4792'.
MSI (s) (88:4C) [09:22:57:630]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (88:4C) [09:22:57:630]: RESTART MANAGER: Disabled by MSIRESTARTMANAGERCONTROL property; Windows Installer will use the built-in FilesInUse functionality.
MSI (s) (88:4C) [09:22:57:630]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
MSI (s) (88:4C) [09:22:57:630]: TRANSFORMS property is now:
MSI (s) (88:4C) [09:22:57:631]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (88:4C) [09:22:57:651]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming
MSI (s) (88:4C) [09:22:57:652]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Favorites
MSI (s) (88:4C) [09:22:57:654]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (s) (88:4C) [09:22:57:655]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Documents
MSI (s) (88:4C) [09:22:57:657]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (s) (88:4C) [09:22:57:658]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent
MSI (s) (88:4C) [09:22:57:659]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo
MSI (s) (88:4C) [09:22:57:661]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Templates
MSI (s) (88:4C) [09:22:57:661]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (s) (88:4C) [09:22:57:662]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Local
MSI (s) (88:4C) [09:22:57:664]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Pictures
MSI (s) (88:4C) [09:22:57:669]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (88:4C) [09:22:57:671]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (88:4C) [09:22:57:672]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (88:4C) [09:22:57:673]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (s) (88:4C) [09:22:57:675]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (88:4C) [09:22:57:677]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (88:4C) [09:22:57:679]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (88:4C) [09:22:57:680]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (s) (88:4C) [09:22:57:681]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (s) (88:4C) [09:22:57:685]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Desktop
MSI (s) (88:4C) [09:22:57:687]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (s) (88:4C) [09:22:57:688]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (s) (88:4C) [09:22:57:758]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (88:4C) [09:22:57:769]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (s) (88:4C) [09:22:57:769]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (s) (88:4C) [09:22:57:769]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (88:4C) [09:22:57:769]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (88:4C) [09:22:57:769]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'coscow7'.
MSI (s) (88:4C) [09:22:57:769]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (88:4C) [09:22:57:769]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\e49c2bd.msi'.
MSI (s) (88:4C) [09:22:57:769]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\Sep64.msi'.
MSI (s) (88:4C) [09:22:57:769]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (88:4C) [09:22:57:769]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
MSI (s) (88:4C) [09:22:57:771]: Note: 1: 2205 2:  3: PatchPackage
MSI (s) (88:4C) [09:22:57:800]: Machine policy value 'DisableRollback' is 0
MSI (s) (88:4C) [09:22:57:801]: User policy value 'DisableRollback' is 0
MSI (s) (88:4C) [09:22:57:801]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
=== Logging started: 1/21/2013  9:22:57 ===
MSI (s) (88:4C) [09:22:57:830]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (88:4C) [09:22:57:830]: Doing action: INSTALL
Action start 9:22:57: INSTALL.
MSI (s) (88:4C) [09:22:57:887]: Running ExecuteSequence
MSI (s) (88:4C) [09:22:57:887]: Doing action: Check32BitSupport
MSI (s) (88:40) [09:22:57:919]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIC74F.tmp, Entrypoint: Check32BitSupport
MSI (s) (88:50) [09:22:57:985]: Generating random cookie.
MSI (s) (88:50) [09:22:58:394]: Created Custom Action Server with PID 3472 (0xD90).
MSI (s) (88:88) [09:22:59:524]: Running as a service.
MSI (s) (88:88) [09:22:59:563]: Hello, I'm your 32bit Elevated custom action server.
MSI (s) (88!54) [09:22:59:674]: PROPERTY CHANGE: Adding Supports32BitDlls property. Its value is '1'.
Action start 9:22:57: Check32BitSupport.
MSI (s) (88:4C) [09:22:59:678]: Skipping action: No32BitSupportError (condition is false)
MSI (s) (88:4C) [09:22:59:678]: Doing action: FindRelatedProducts
Action ended 9:22:59: Check32BitSupport. Return value 1.
Action start 9:22:59: FindRelatedProducts.
MSI (s) (88:4C) [09:22:59:704]: PROPERTY CHANGE: Adding OLDERFOUND property. Its value is '{4ADBF5BE-7CAF-4193-A1F9-DE6820E68569}'.
MSI (s) (88:4C) [09:22:59:705]: PROPERTY CHANGE: Adding AMBERPLUSFOUND property. Its value is '{4ADBF5BE-7CAF-4193-A1F9-DE6820E68569}'.
MSI (s) (88:4C) [09:22:59:706]: Skipping action: DowngradeError (condition is false)
MSI (s) (88:4C) [09:22:59:706]: Skipping action: LegacyNortonError (condition is false)
MSI (s) (88:4C) [09:22:59:706]: Skipping action: LegacySymError (condition is false)
MSI (s) (88:4C) [09:22:59:706]: Doing action: DriverCheck
Action ended 9:22:59: FindRelatedProducts. Return value 1.
MSI (s) (88:DC) [09:22:59:710]: Invoking remote custom action. DLL: C:\Windows\Installer\MSICE61.tmp, Entrypoint: DriverCheck
Action start 9:22:59: DriverCheck.
DriverCheck SymEvent exists
DriverCheck SymTDI did not open. Trying accessing via CreateFile
DriverCheck SymTDI exists
DriverCheck WPS did not open. Trying accessing via CreateFile
MSI (s) (88!C8) [09:22:59:808]: PROPERTY CHANGE: Modifying LOADEDDRIVERSFOUND property. Its current value is '0'. Its new value: '11'.
DriverCheck WPS did not open (probably doesn't exist -- this is fine) with: 2
MSI (s) (88:4C) [09:22:59:810]: Doing action: SetMigrateProperty
Action ended 9:22:59: DriverCheck. Return value 1.
MSI (s) (88:64) [09:22:59:813]: Invoking remote custom action. DLL: C:\Windows\Installer\MSICEC0.tmp, Entrypoint: SetMigrateProperty
MSI (s) (88!DC) [09:22:59:833]: PROPERTY CHANGE: Adding MIGRATE property. Its value is '{4ADBF5BE-7CAF-4193-A1F9-DE6820E68569}'.
Action start 9:22:59: SetMigrateProperty.
MSI (s) (88:4C) [09:22:59:834]: Doing action: SetIdcMultistageProperty
Action ended 9:22:59: SetMigrateProperty. Return value 1.
MSI (s) (88:4C) [09:22:59:834]: PROPERTY CHANGE: Adding IDCMULTISTAGE property. Its value is '1'.
Action start 9:22:59: SetIdcMultistageProperty.
MSI (s) (88:4C) [09:22:59:835]: Skipping action: SetSNACMigratePropertyAmberPlus (condition is false)
MSI (s) (88:4C) [09:22:59:835]: Skipping action: SetSNACMigratePropertyOlder (condition is false)
MSI (s) (88:4C) [09:22:59:835]: Skipping action: SetSNACMigratePropertyPreAmber (condition is false)
MSI (s) (88:4C) [09:22:59:835]: Doing action: VerifyBFERunning
Action ended 9:22:59: SetIdcMultistageProperty. Return value 1.
MSI (s) (88:C0) [09:22:59:838]: Invoking remote custom action. DLL: C:\Windows\Installer\MSICEE0.tmp, Entrypoint: VerifyBFERunning
Action start 9:22:59: VerifyBFERunning.
InstallUtils::CServiceUtil::isServiceRunningChecking status of service: BFE
MSI (s) (88!30) [09:22:59:855]: PROPERTY CHANGE: Adding BFEServiceRunning property. Its value is '1'.
InstallUtils::CServiceUtil::isServiceRunningService BFE is currently running.
MSI (s) (88:4C) [09:22:59:857]: Doing action: LocateSourceDir
Action ended 9:22:59: VerifyBFERunning. Return value 1.
MSI (s) (88:44) [09:22:59:860]: Invoking remote custom action. DLL: C:\Windows\Installer\MSICEF1.tmp, Entrypoint: LocateSourceDir
Action start 9:22:59: LocateSourceDir.
preclientca: SourceDir=
MSI (s) (88!D8) [09:22:59:878]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\'.
preclientca: OriginalDatabase=C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\Sep64.msi
MSI (s) (88:4C) [09:22:59:879]: Doing action: AppSearch
Action ended 9:22:59: LocateSourceDir. Return value 1.
Action start 9:22:59: AppSearch.
MSI (s) (88:4C) [09:22:59:893]: PROPERTY CHANGE: Adding SCSMIGINSTDIR property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin\'.
MSI (s) (88:4C) [09:22:59:893]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate Technologies, Inc.\Sygate Personal Firewall 3: 2
MSI (s) (88:4C) [09:22:59:894]: PROPERTY CHANGE: Adding SNACMIGINSTDIR property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin\'.
MSI (s) (88:4C) [09:22:59:894]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\InstalledApps 3: 2
MSI (s) (88:4C) [09:22:59:895]: PROPERTY CHANGE: Adding SEPMIGINSTDIR property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\'.
MSI (s) (88:4C) [09:22:59:895]: PROPERTY CHANGE: Adding OLDSILOFOUND property. Its value is '{5EAC13F7-F082-4FA8-B83D-262FDA7A79D4}'.
MSI (s) (88:4C) [09:22:59:906]: PROPERTY CHANGE: Adding OS_SUPPORTS_UI property. Its value is 'C:\Windows\explorer.exe'.
MSI (s) (88:4C) [09:23:00:106]: PROPERTY CHANGE: Adding IE6FOUND property. Its value is 'C:\Windows\SysWOW64\shdocvw.dll'.
MSI (s) (88:4C) [09:23:00:107]: PROPERTY CHANGE: Adding SPMXMLFOUND property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\SyLink.xml'.
MSI (s) (88:4C) [09:23:00:107]: PROPERTY CHANGE: Adding INSTALLEDPRODUCTTYPE property. Its value is 'sepe'.
MSI (s) (88:4C) [09:23:00:108]: PROPERTY CHANGE: Adding OLDPRODUCTVERSION property. Its value is '12.1.1101.401'.
MSI (s) (88:4C) [09:23:00:108]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection\VolatileInstallData 3: 2
MSI (s) (88:4C) [09:23:00:109]: PROPERTY CHANGE: Adding UNINSTALLREBOOTREQUIRED property. Its value is '1'.
MSI (s) (88:4C) [09:23:00:109]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_PATH property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll'.
MSI (s) (88:4C) [09:23:00:109]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_INTERACTIVEUIPATH property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll'.
MSI (s) (88:4C) [09:23:00:110]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_CONFIGUIPATH property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll'.
MSI (s) (88:4C) [09:23:00:110]: PROPERTY CHANGE: Adding SYMRASMAN_REG13_IDENTITYPATH property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll'.
MSI (s) (88:4C) [09:23:00:110]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_PATH property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll'.
MSI (s) (88:4C) [09:23:00:111]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_INTERACTIVEUIPATH property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll'.
MSI (s) (88:4C) [09:23:00:111]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_CONFIGUIPATH property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll'.
MSI (s) (88:4C) [09:23:00:111]: PROPERTY CHANGE: Adding SYMRASMAN_REG25_IDENTITYPATH property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll'.
MSI (s) (88:4C) [09:23:00:112]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Sygate Technologies, Inc.\Sygate Personal Firewall 3: 2
MSI (s) (88:4C) [09:23:00:112]: PROPERTY CHANGE: Adding OLDAPPDATADIR property. Its value is 'C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\'.
MSI (s) (88:4C) [09:23:00:113]: Note: 1: 1325 2: Settings.Hosts.LiveUpdate
MSI (s) (88:4C) [09:23:00:114]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\WinFLP\Optional Components 3: 2
MSI (s) (88:4C) [09:23:00:133]: PROPERTY CHANGE: Adding DEFENDERFOUND property. Its value is 'Microsoft Windows Defender'.
MSI (s) (88:4C) [09:23:00:134]: PROPERTY CHANGE: Adding WINDOWSFIREWALLSTATE property. Its value is '#0'.
MSI (s) (88:4C) [09:23:00:134]: PROPERTY CHANGE: Adding SYSFERFOUND64 property. Its value is 'C:\Windows\system32\sysfer.dll'.
MSI (s) (88:4C) [09:23:00:134]: Note: 1: 1325 2: sysferThunk.dll
MSI (s) (88:4C) [09:23:00:135]: PROPERTY CHANGE: Adding SYSFERTHUNKFOUND64 property. Its value is 'C:\Windows\system32\sysferThunk.dll'.
MSI (s) (88:4C) [09:23:00:135]: PROPERTY CHANGE: Adding OUTLOOKFOUND property. Its value is 'C:\Program Files (x86)\Microsoft Office\Office12\'.
MSI (s) (88:4C) [09:23:00:136]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\EXCHNG32.EXE 3: 2
MSI (s) (88:4C) [09:23:00:136]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\notes.exe 3: 2
MSI (s) (88:4C) [09:23:00:136]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Norton AntiVirus Corporate Edition 3: 2
MSI (s) (88:4C) [09:23:00:137]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7} 3: 2
MSI (s) (88:4C) [09:23:00:137]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\SymBPL\{D270A25E-8BB6-4895-8517-89B898969BBF} 3: 2
MSI (s) (88:4C) [09:23:00:138]: PROPERTY CHANGE: Adding SAVSMIGFOLDER property. Its value is 'C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin\'.
MSI (s) (88:4C) [09:23:00:139]: PROPERTY CHANGE: Adding SYSFERFOUND32 property. Its value is 'C:\Windows\SysWOW64\sysfer.dll'.
MSI (s) (88:4C) [09:23:00:139]: Note: 1: 1325 2: sysferThunk.dll
MSI (s) (88:4C) [09:23:00:139]: PROPERTY CHANGE: Adding SYSFERTHUNKFOUND32 property. Its value is 'C:\Windows\SysWOW64\sysferThunk.dll'.
MSI (s) (88:4C) [09:23:00:141]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection\{3771A34D-2132-48EA-A486-D62ECDF9D553}\Install 3: 2
MSI (s) (88:4C) [09:23:00:142]: PROPERTY CHANGE: Adding SNACNPFOUND64 property. Its value is 'C:\Windows\system32\snacnp.dll'.
MSI (s) (88:4C) [09:23:00:143]: PROPERTY CHANGE: Adding VC8B762CHECK property. Its value is 'C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_c905be8887838ff2\'.
MSI (s) (88:4C) [09:23:00:179]: PROPERTY CHANGE: Adding VC8B42CHECK property. Its value is 'C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_93b21c24844efba7\'.
MSI (s) (88:4C) [09:23:00:180]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\WholeSecurity Inc.\Confidence Online(tm) Server 3: 2
MSI (s) (88:4C) [09:23:00:180]: Skipping action: checkInstallBlocksIE (condition is false)
MSI (s) (88:4C) [09:23:00:180]: Doing action: CommunicateLaunchConditions
Action ended 9:23:00: AppSearch. Return value 1.
MSI (s) (88:D4) [09:23:00:185]: Invoking remote custom action. DLL: C:\Windows\Installer\MSID039.tmp, Entrypoint: CommunicateLaunchConditions
Action start 9:23:00: CommunicateLaunchConditions.
Communicate LC: NOT Version9X=1
Communicate LC: VersionNT > 500=1
Communicate LC: NOT WINDOWSFUNDAMENTALS=1
Communicate LC: (NOT MIGRATIONPENDINGREBOOT) OR SISFAILED=1
Communicate LC: (NOT UNINSTALLREBOOTREQUIRED) OR Installed=0
Communicate LC: Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.
Communicate LC:  calling communicate state with the following arguments:
Communicate LC: Prodversion = 12.1.2015.2015
Communicate LC: PathToSylink = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\
Communicate LC: Oldversion = 12.1.1101.401
Communicate LC: ReasonStr = Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.
Communicate LC: StatusCode = 302469124
Communicate LC: Communicator failed to communicate.
MSI (s) (88:4C) [09:23:02:343]: Skipping action: IsAdmin (condition is false)
MSI (s) (88:4C) [09:23:02:343]: Skipping action: preLaunchCond (condition is false)
MSI (s) (88:4C) [09:23:02:343]: Doing action: LaunchConditions
Action ended 9:23:02: CommunicateLaunchConditions. Return value 1.
Action start 9:23:02: LaunchConditions.
MSI (s) (88:4C) [09:23:02:344]: Product: Symantec Endpoint Protection -- 4Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.

4Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.
Action ended 9:23:02: LaunchConditions. Return value 3.
Action ended 9:23:02: INSTALL. Return value 3.
Property(S): UpgradeCode = {F7BE9C8A-C2E6-470D-B703-0A1845E6FF8C}
Property(S): SCSMIGINSTDIR = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin\
Property(S): SNACMIGINSTDIR = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin\
Property(S): SEPMIGINSTDIR = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\
Property(S): OLDSILOFOUND = {5EAC13F7-F082-4FA8-B83D-262FDA7A79D4}
Property(S): OS_SUPPORTS_UI = C:\Windows\explorer.exe
Property(S): IE6FOUND = C:\Windows\SysWOW64\shdocvw.dll
Property(S): SPMXMLFOUND = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\SyLink.xml
Property(S): INSTALLEDPRODUCTTYPE = sepe
Property(S): OLDPRODUCTVERSION = 12.1.1101.401
Property(S): UNINSTALLREBOOTREQUIRED = 1
Property(S): SYMRASMAN_REG13_PATH = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll
Property(S): SYMRASMAN_REG13_INTERACTIVEUIPATH = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll
Property(S): SYMRASMAN_REG13_CONFIGUIPATH = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll
Property(S): SYMRASMAN_REG13_IDENTITYPATH = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll
Property(S): SYMRASMAN_REG25_PATH = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll
Property(S): SYMRASMAN_REG25_INTERACTIVEUIPATH = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll
Property(S): SYMRASMAN_REG25_CONFIGUIPATH = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll
Property(S): SYMRASMAN_REG25_IDENTITYPATH = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SymRasMan64.dll
Property(S): OLDAPPDATADIR = C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\
Property(S): DEFENDERFOUND = Microsoft Windows Defender
Property(S): WINDOWSFIREWALLSTATE = #0
Property(S): SYSFERFOUND64 = C:\Windows\system32\sysfer.dll
Property(S): SYSFERTHUNKFOUND64 = C:\Windows\system32\sysferThunk.dll
Property(S): OUTLOOKFOUND = C:\Program Files (x86)\Microsoft Office\Office12\
Property(S): SAVSMIGFOLDER = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin\
Property(S): SYSFERFOUND32 = C:\Windows\SysWOW64\sysfer.dll
Property(S): SYSFERTHUNKFOUND32 = C:\Windows\SysWOW64\sysferThunk.dll
Property(S): SNACNPFOUND64 = C:\Windows\system32\snacnp.dll
Property(S): VC8B762CHECK = C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_c905be8887838ff2\
Property(S): VC8B42CHECK = C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_93b21c24844efba7\
Property(S): MIGRATE = {4ADBF5BE-7CAF-4193-A1F9-DE6820E68569}
Property(S): ProductName = Symantec Endpoint Protection
Property(S): ProductDisplayName = Symantec Endpoint Protection
Property(S): ProductVersion = 12.1.2015.2015
Property(S): OPTOUTREPSUBMISSION = 0
Property(S): ENABLEAUTOPROTECT = 1
Property(S): DISABLEDEFENDER = 1
Property(S): RUNLIVEUPDATE = 1
Property(S): IDCENABLE = 0
Property(S): VersionNT64 = 601
Property(S): Managed_Client_Type = Unmanaged
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): SBE_Feature_Set = Typical
Property(S): AgreeToLicense = No
Property(S): _IsMaintenance = Change
Property(S): RestartManagerOption = CloseRestart
Property(S): SMSName = SepMasterService
Property(S): SMSDescription = Symantec Endpoint Protection
Property(S): IDCMULTISTAGE = 1
Property(S): InUISequence = 0
Property(S): REBOOT = ReallySuppress
Property(S): System64Folder = C:\Windows\system32\
Property(S): OLDERFOUND = {4ADBF5BE-7CAF-4193-A1F9-DE6820E68569}
Property(S): AMBERPLUSFOUND = {4ADBF5BE-7CAF-4193-A1F9-DE6820E68569}
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): WindowsFolder = C:\Windows\
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): SourceDir = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): Manufacturer = Symantec Corporation
Property(S): ProductCode = {C2103AF2-E66C-446B-9791-9207840EC821}
Property(S): ProductLanguage = 1033
Property(S): ALLUSERS = 1
Property(S): APPTYPE = 105
Property(S): LUMoniker = {A8BA6A8E-8DB4-4575-8C7B-13CAF85B70AB}
Property(S): ARPSYSTEMCOMPONENT = 1
Property(S): INSTALLLEVEL = 100
Property(S): MSIENFORCEUPGRADECOMPONENTRULES = 1
Property(S): IDCDATASERVER = tses.symantec.com
Property(S): IDCDATALOC = /incoming
Property(S): IDCDEPLOYMENT = AutoUpgrade
Property(S): IDCEXTRAINFO = 0
Property(S): SISUSETRANSACTIONS = 1
Property(S): MAXMIGRATIONDELAY = 60
Property(S): MIGRATIONDELAY = 30
Property(S): MsiLogging = voicewarmupx
Property(S): MSIRESTARTMANAGERCONTROL = Disable
Property(S): SMSLongDescription = Provides malware and threat protection for Symantec Endpoint Protection
Property(S): SymMigrationRebootMessage = To provide complete protection, Symantec Endpoint Protection requires this computer to restart.
Property(S): SymRebootAtEndMessage = To provide complete protection, Symantec Endpoint Protection requires this computer to restart.
Property(S): InstallCompleteMessage = The installation has completed successfully
Property(S): ShowServiceProgressMessage = Executing install script via service
Property(S): ShowServiceProgress_RBMessage = Executing rollback script via service
Property(S): SiloGUID = {3771A34D-2132-48EA-A486-D62ECDF9D553}
Property(S): SILO_REGHIVE = SOFTWARE\Symantec\Symantec Endpoint Protection
Property(S): HIGHCONTRAST = 0
Property(S): SYM_MAJOR_UPGRADE = 0
Property(S): SEPLicprop = SB
Property(S): SEPLicpropReg = sepsb
Property(S): SYMLICENSETYPE = 0
Property(S): SYMLICENSETYPESTRING = sepe
Property(S): MIGLICENSETYPE = 0
Property(S): LOADEDDRIVERSFOUND = 11
Property(S): RESOLVEFEATURES = 0
Property(S): InstallingToReparse = 0
Property(S): SYMCOMPRESSFOLDERS = 1
Property(S): VMWAREDETECTED = 0
Property(S): ValidInstallDir = 0
Property(S): CACHEINSTALL = 1
Property(S): MIGRATESETTINGS = 1
Property(S): CMC_PRODUCT_BUILD = #2015
Property(S): CMC_PRODUCT_VERSION = 12.1
Property(S): CACHE_INSTALLER = 1
Property(S): ADDSTARTMENUICON = 1
Property(S): ErrorDialog = SetupError
Property(S): ApplicationUsers = AllUsers
Property(S): DefaultUIFont = Tahoma8
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): INSTALLSYMELAM = 1
Property(S): LibSep64 = 1
Property(S): SysPlantStartType = disabled
Property(S): LibSepCommon = 1
Property(S): HITYPE = 0
Property(S): LOCATIONSENSOR = 0
Property(S): REVERSEDNS = 0
Property(S): WSCAVALERT = 1
Property(S): WSCAVUPTODATE = 7
Property(S): WSCCONTROL = 0
Property(S): LibSnac64 = 1
Property(S): ForeFrontSupportProp = http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008110415505248
Property(S): LaunchBrowserProp = Rundll32.Exe url.Dll,FileProtocolHandler
Property(S): Lang = 1033
Property(S): LiveUpdateVars = 1
Property(S): SecureCustomProperties = ADDLOCAL;ADDSTARTMENUICON;AMBERPLUSFOUND;AMBERSNACPLUSFOUND;APPDATAINSTALL;APPDATAINSTALLLOGS;APPDATAINSTALLSCRIPTS;APPLOGS;APTEMP;AVLOGS;BADPATTS;CACHE_INSTALLER;CACHED_INSTALLS;CACHEINSTALL;CMC_PRODUCT_BUILD;CMC_PRODUCT_VERSION;COMPANYNAME;CONFIGDIR;CONTENTCACHE;CONTENTMIGRATION;DB;DECTEMP;DEFENDERFOUND;DISABLEDEFENDER;ENABLEAUTOPROTECT;EXCHANGEFOUND;FEATURESTATEDIR;FOREFRONEXCFOUND;FOREFRONTTMGFOUND;FOUNDBROWSERPROTECTIONLITE;FOUNDLIVEUPDTHST;FOUNDSEPSLF;FOUNDSETTINGSHOSTSLIVEUPDATE;FOUNDSNACSLF;HELP;HITYPE;I2_LDVP.VDB;IDCDATALOC;IDCDATASERVER;IDCDEPLOYMENT;IDCENABLE;IDCEXTRAINFO;IE6FOUND;INSTALLEDPRODUCTTYPE;INSTALLSCRIPTS;INSTALLSYMELAM;JAGUARSNACPLUSFOUND;LANG1033;LEGACYSEA_NM;LEGACYSEA_NM1;LEGACYSEA_NM2;LOADEDDRIVERSFOUND;LOCATIONSENSOR;MAXMIGRATIONDELAY;MIGLICENSETYPE;MIGRATESETTINGS;MIGRATIONDELAY;MIGRATIONPENDINGREBOOT;MSIRESTARTMANAGERCONTROL;NEWERFOUND;NEWERSNACFOUND;NORTONAV;NORTONAVPRO;NORTONFOUND;NOTESFOUND;OLDAPPDATADIR;OLDERFOUND;OLDPRODUCTVERSION;OLDSILOFOUND;OPTOUTREPSUBMISSION;OS_SUPPORTS_UI;OUTLOOKFOUND;PENDINGMODULEREMOVAL;PERSISTEDDATA;PREAMBERFOUND;PREAMBERSNACFOUND;PREHAMLETFOUND;PRODUCTINSTALLDIR;PRODUCTINSTALLDIRINSETAID;QUARANTINE;REINSTALL;REMOVE;RES;RESOLVEFEATURES;REVERSEDNS;ROOTDRIVE;RUNLIVEUPDATE;SAVCORP7XFOUND;SAVFOUND;SAVMIGINSTDIR;SAVSMIGFOLDER;SCSMIGINSTDIR;SDIDATFOUND;SEAMIGINSTDIR;SEPMIGINSTDIR;SERDEFDATFOUND;SILO_REGHIVE;SISFAILED;SISUSETRANSACTIONS;SMCLU;SNACFOUND;SNACMIGINSTDIR;SNACNPFOUND32;SNACNPFOUND64;SOURCEDIR;SPA51BLOCK;SPAFOUND;SPMXMLFOUND;SRCLICFILE;STATEDIR;STATICDATA;SYLINKSRCDIR;SYM_MAJOR_UPGRADE;SYMCOMPRESSFOLDERS;SYMFORCEFAIL;SYMFORCEFAILPHASE;SYMLICENSETYPE;SYMLICENSETYPESTRING;SYMRASMAN_REG13_CONFIGUIPATH;SYMRASMAN_REG13_IDENTITYPATH;SYMRASMAN_REG13_INTERACTIVEUIPATH;SYMRASMAN_REG13_PATH;SYMRASMAN_REG25_CONFIGUIPATH;SYMRASMAN_REG25_IDENTITYPATH;SYMRASMAN_REG25_INTERACTIVEUIPATH;SYMRASMAN_REG25_PATH;SYMREBOOT;SYMSRCDIR;SYMSTARTMENUDIR;SYSFERFOUND32;SYSFERFOUND64;SYSFERTHUNKFOUND32;SYSFERTHUNKFOUND64;TARGETDIR;TEEFERVISTA;TEEFERWIN8;TEEFERXP;TPAR;UNINSTALLREBOOTREQUIRED;USEDCUSTOMINSTALL;USERNAME;VC8B1416CHECK;VC8B42CHECK;VC8B762CHECK;VMWAREDETECTED;WINDOWSFIREWALLSTATE;WSCAVALERT;WSCAVUPTODATE;WSCCONTROL;WSCONFONLINE;XFER;XFER_TMP
Property(S): MsiLogFileLocation = C:\Windows\TEMP\SEP_INST.LOG
Property(S): PackageCode = {FCBCA23E-67D3-469D-9B7C-03580B8BC8B5}
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): SRCLICFILE = EE
Property(S): CURRENTDIRECTORY = C:\Windows\system32
Property(S): CLIENTUILEVEL = 3
Property(S): CLIENTPROCESSID = 4792
Property(S): VersionDatabase = 200
Property(S): MsiSystemRebootPending = 1
Property(S): VersionMsi = 5.00
Property(S): VersionNT = 601
Property(S): WindowsBuild = 7600
Property(S): ServicePackLevel = 0
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsVolume = C:\
Property(S): SystemFolder = C:\Windows\SysWOW64\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\Windows\TEMP\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): AppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\
Property(S): FavoritesFolder = C:\Windows\system32\config\systemprofile\Favorites\
Property(S): NetHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PersonalFolder = C:\Windows\system32\config\systemprofile\Documents\
Property(S): PrintHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): SendToFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): LocalAppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Local\
Property(S): MyPicturesFolder = C:\Windows\system32\config\systemprofile\Pictures\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): MsiAMD64 = 6
Property(S): Msix64 = 6
Property(S): Intel = 6
Property(S): PhysicalMemory = 4061
Property(S): VirtualMemory = 4800
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = SYSTEM
Property(S): UserSID = S-1-5-18
Property(S): UserLanguageID = 1033
Property(S): ComputerName = COSCOW7-LYRFZZD
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 22
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 9:23:02
Property(S): Date = 1/21/2013
Property(S): MsiNetAssemblySupport = 2.0.50727.4927
Property(S): MsiWin32AssemblySupport = 6.1.7600.16385
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = coscow7
Property(S): DATABASE = C:\Windows\Installer\e49c2bd.msi
Property(S): OriginalDatabase = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin64\SmcLU\Setup\Sep64.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): Supports32BitDlls = 1
Property(S): BFEServiceRunning = 1
MSI (s) (88:4C) [09:23:02:368]: Note: 1: 1708
MSI (s) (88:4C) [09:23:02:368]: Product: Symantec Endpoint Protection -- Installation operation failed.

MSI (s) (88:4C) [09:23:02:392]: Windows Installer installed the product. Product Name: Symantec Endpoint Protection. Product Version: 12.1.2015.2015. Product Language: 1033. Manufacturer: Symantec Corporation. Installation success or error status: 1603.

MSI (s) (88:4C) [09:23:02:397]: Deferring clean up of packages/files, if any exist
MSI (s) (88:4C) [09:23:02:397]: MainEngineThread is returning 1603
MSI (s) (88:20) [09:23:02:397]: No System Restore sequence number for this installation.
=== Logging stopped: 1/21/2013  9:23:02 ===
MSI (s) (88:20) [09:23:02:398]: User policy value 'DisableRollback' is 0
MSI (s) (88:20) [09:23:02:398]: Machine policy value 'DisableRollback' is 0
MSI (s) (88:20) [09:23:02:398]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (88:20) [09:23:02:429]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (88:20) [09:23:02:429]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (88:20) [09:23:02:429]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (88:20) [09:23:02:429]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (88:20) [09:23:02:429]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (88:20) [09:23:02:429]: Restoring environment variables
MSI (s) (88:20) [09:23:02:430]: Destroying RemoteAPI object.
MSI (s) (88:50) [09:23:02:430]: Custom Action Manager thread ending.
MSI (c) (B8:C0) [09:23:02:431]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (B8:C0) [09:23:02:431]: MainEngineThread is returning 1603
=== Verbose logging stopped: 1/21/2013  9:23:02 ===

 

.Brian's picture

MSI (s) (88:4C) [09:23:02:344]: Product: Symantec Endpoint Protection -- 4Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation. 4Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.

I assume you already rebooted? Probably multiple times?

Did you delete the reg key per:

Installation fails with the message "Pending system changes that require a reboot have been detected"

Article:TECH103109  |  Created: 2007-01-16  |  Updated: 2013-01-11  |  Article URL http://www.symantec.com/docs/TECH103109

 

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The Conquistador's picture

:::Puts hand over Forehead:::

::::Looks down:::

:::Shakes head in utter annoyance::::

:-)

 

.Brian's picture

I feel your pain

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

The Conquistador's picture

Awesome solution.

Solution

Upgrade to SEP 11 RU6a.
 

I have never had so many issues until we started to roll 12. 11 Was no walk in the park, but 12 is atrocious for remote installation.

.Brian's picture

Yea mostly applies to th reg key though

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The Conquistador's picture

Should the installer DO that upon removal BEFORE the installation? I have 25 Machines that are in all sorts of time zones and I can not just jump on all of them.

.Brian's picture

It is actually not a SEP problem, but a windows issue. So I doubt the SEP installer will be allowed to touch anything outside of itself. Which is why the workaround is offered and it is a manual change.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

The Conquistador's picture

Have you ever seen the cartoon, where a leak is sprung then the character goes to plug the leak, then another leak opens, then he goes to plug the OTHER leak and yet ANOTHER busts open? That is how I feel with these upgrades, it isn't just one issue, it has been all sorts of things.