Client Management Suite

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  • 1.  Deployment of Symantec management Agents

    Posted Jan 20, 2011 10:36 AM

     

    Hi Team,
     
    I have 7000 that have Altiris 6.1 Agent. The machines are reporting to a server.
    Now I am installing a new server which has CMS 7(fresh isntallation, not migrating the database). I now have to install Symantec management Agent 7 on all the 7000 machines which already have altiris 6 agent. What steps should I  follow to Install the Agents on the client machines?
     
    1. Should I run the Symantec management Agent Install Policy.(Push method).(I have tried this on test setup but somtimes the SymAgentInstSrv starts and then stops with some errors)
    2. Can I run the Symantec Management Agent Upgrade Policy.(I tried running it in the test setup but on applying it to the Computer list and updating it does not show the computer)
     
    Please help.....


  • 2.  RE: Deployment of Symantec management Agents

    Posted Jan 20, 2011 02:23 PM

    You should be able to uninstall the 6.x subagents, and use the advanced tab of the agent configuration  policy to redirect them to the new server. Then, once they are reporting to the new server, the Symantec Managment Agent should upgrade. I've used this many times in the past and it worked well for me.



  • 3.  RE: Deployment of Symantec management Agents

    Posted Jan 21, 2011 12:23 AM

    Thanks Jim

    Please let me know how do I uninstall the subagents and the Altiris 6.0 agent? Can Installation of 7.0 Agent take care of uninstalling previous version of Altiris 6.0 Agent automatically or do we need to manually remove 6.0 Agent before rolling 7.0. If so please suggest how do we roll out 7.0 Agent because we can not unistall 6.0 Agent on 7000 clients manually.



  • 4.  RE: Deployment of Symantec management Agents

    Posted Jan 21, 2011 11:10 AM

    Like you I did fresh install of altiris 7

    I deployed a batch file via software delivery from my NS 6 setup:

    cd "%ProgramFiles%\Altiris\Altiris Agent"
    AeXAgentUtil.exe /uninstallagents
    AeXagentUtil.exe /server:yourserver

    MsiExec.exe /X{4A702DA1-9E48-4346-8030-26B399CCFA8C} /qn

    MsiExec.exe /X{332454D8-73B0-4b4a-954C-D96089CD898A} /qn

    The msi removes are for Application Metering and Carbon Copy can't remember which why around.

     

    Ensure you have the Symantec Management Agent upgarde policy enabled on your new server.

    This worked really well me, you can bring workstations on as fast or as slow as you want.

    Darren



  • 5.  RE: Deployment of Symantec management Agents

    Posted Jan 21, 2011 01:41 PM

    Hi Darren,

    I think all your clients might have been discovered in the domain. I have clients in Domains as well as workgroup. Also in my 6.0 enviroment I have only Patch Management and no Software module so how can I push a Batch file. Please suggest a workaround.



  • 6.  RE: Deployment of Symantec management Agents

    Posted Jan 21, 2011 02:43 PM

    can be uninstalled using the existing uninstall policies on the 6.x server. You just simply turn off the install policies and enable the uninstall, pointing it to the default collection of "All computers with 'x' agent installed".

    Then, on the core agent configuration policy, there is an advanced tab, which you can point to a new server. Once they get over to the new server, you turn on the Symantec Management Agent upgrade policy.



  • 7.  RE: Deployment of Symantec management Agents

    Posted Jan 23, 2011 10:15 AM

    Bit stuck if you dont have software delivery on 6, you could deploy the bat file with whatever you use for software delivery.

    If you have no way of currently dlivering sofware then you can't use the same method as me.

    Darren



  • 8.  RE: Deployment of Symantec management Agents

    Posted Jan 23, 2011 02:23 PM
    1. creating a collection of machines that have no sub agents
    2. clone one of the "Altiris Agent Configuration" policies
    3. Edit the "Advanced Settings" tab of the cloned policy to specify the new NS as an "alternate URL".