Endpoint Protection

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  • 1.  Depolyment failure

    Posted Feb 21, 2013 09:00 PM

    We failed to deploy package to two servers discovered by LDAP. No firewall on these two client and we can deploy to other servers sucessfully with same setting.Normal port is opened for these servers. We are able to ping them from SEPM server. How and where can we find log for problem cause?



  • 2.  RE: Depolyment failure

    Posted Feb 21, 2013 09:05 PM
    Check for the SEP_INST.log in %temp% directory and post the log here


  • 3.  RE: Depolyment failure

    Posted Feb 22, 2013 12:12 AM

    From the screen shot one server is 32 bit and another is 64 bit, you already created separte packages and try to push those? You might be pushing 32 bit on 64 or vice versa.

    if you manually copy the package and install, does that install?

    make sure to reboot the box before install and no previous instance of msiexec.exe

    if the package reached the server, you can check for the sep_inst.log file to know the reason.

     

     

    The Symantec Endpoint Protection client will not deploy through the network to a Windows Vista, 7, or Server 2008 system

    http://www.symantec.com/business/support/index?page=content&id=TECH165133


  • 4.  RE: Depolyment failure

    Broadcom Employee
    Posted Feb 22, 2013 11:52 AM

    Hi,

    Do you see SEP_Inst.log file under temp folder, if yes please attach them to the thread.

    Check these articles.

    Steps to prepare computers to install Symantec Endpoint Protection 12.1 client

    http://www.symantec.com/docs/TECH163112

    How to prepare computers for remote deployment

    http://www.symantec.com/docs/HOWTO16365

    Preparing Windows operating systems for remote deployment

    http://www.symantec.com/docs/HOWTO81300

    Installing Symantec Endpoint Protection clients remotely

    http://www.symantec.com/docs/HOWTO59432