Desktop Vault and Outlook emails
Our former IT person was great but, was recently replaced by someone who is just learning the ropes. He is overwhelmed so, he's no help right now. Here is my problem, I go to the bottom of my screen where I can search the desktop and type in a phrase like, "Gibbons Presentation." A window comes up showing me my emails that I sent or received with those key words and, I see a few lines of the text. But, that's all I can see. I need to get to the full message as well as any attachments that might have been included. Where is the actual source file? Is it pulling meta information from the OST file? Help!!!!
And, Thank You in advance