Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Details box incorrect during duplicate to tape

Created: 02 Jan 2013 | 2 comments

Backing up a server to disk (full + differential) and one stage is duplicating to tape.   Got in this morning and tape needed to be overwritten (we normally erase it manually, but had forgotten.   I clicked ok, and then duplicate stage began.  I opened details and under SOURCE it listed the tape drive and under DESTINATION, it listed the server.  Um...?   This made no sense obviously.  Watched it for a few minutes, and then lost my nerve and cancelled it.   Checked the job definition, and it says duplicate to tape.   Should I report this as a bug?  Other users notice it?  BE 2012. 

 

Comments 2 CommentsJump to latest comment

CraigV's picture

Hi,

 

Run the job again (try simulate it if you can). Either way, check the Known Issues section to see if this is listed, and if you have a support contract in place with Symantec, open a call with them.

https://www-secure.symantec.com/connect/backup-and...

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Matt Dwyer's picture

I don't see it under Known Issues (should I post there, or is that strictly set up by Symantec?)  

I used a new, blank tape, so I would be certain of source and destination and when duplication stage worked today, I opened details.    Display is incorrect (I think) during DUPLICATION, in my opinion.  

1) When the "Current operation" reads "Duplicate", the Source, Destination, Current directory, and Current file: are blank.    

2) When the "Current operation" reads "Verify", the Source says "Tape drive 0001" with a tape icon and the Destination says "\\server\E:"  with Current directory showing a UNC directory on the server and Current file showing a file on the server.   All the opposite of what I would expect, plus I would rather see that the name of the actual file being duplicated (xxx.bin perhaps).   

Not sure if this is an 'undocumented feature' or what they really wanted it to show.  Makes me nervous in general.