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Details on how to create a specific role setting in Altiris 7.1

Created: 21 Jan 2013 | 1 comment


I am working on making a specific security role for our Helpdesk staff in CMS Altiris 7.1. I basically want a role that only gives staff access to the following:

  • ability to run jobs and tasks
  • ability to run quick delivery tasks
  • ability to remote control PC's
  • ability to reset passwords
  • ability to configure computers - computer name, domain, network adapters, etc
  • ability to ping computers
  • ability to remotely power on PC's

Basically, I want the Helpdesk staff to be able to have the ability to run jobs, tasks, etc but not make new jobs nor edit anything existing. I have created a custom role however struggling with the specific privileged settings that would enable access to only the items above. I am interested if Symantec has anything posted that overviews in more detail the various security settings for roles.

Any feedback would be appreciated



City of Victoria

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spastor's picture


Start with a copy of Level 2 workers. Creating roles from scratch doesn't give you permissions on all items, and some of them are hidden.

Starting with a built-in role is easier, even if you have to fine tunning the permissions