Greetings,

I am working on making a specific security role for our Helpdesk staff in CMS Altiris 7.1. I basically want a role that only gives staff access to the following:

• ability to run jobs and tasks
• ability to run quick delivery tasks
• ability to remote control PC's
• ability to reset passwords
• ability to configure computers - computer name, domain, network adapters, etc
• ability to ping computers
• ability to remotely power on PC's

Basically, I want the Helpdesk staff to be able to have the ability to run jobs, tasks, etc but not make new jobs nor edit anything existing. I have created a custom role however struggling with the specific privileged settings that would enable access to only the items above. I am interested if Symantec has anything posted that overviews in more detail the various security settings for roles.

Any feedback would be appreciated

Thanks

Greg

City of Victoria