Video Screencast Help

Detect if Symantec product is installed

Created: 20 Sep 2012 • Updated: 23 Sep 2012 | 8 comments
This issue has been solved. See solution.


I'd like to develop a security best practice analysis tool over Windows Server OS. How do I detect if Symantec product is installed?  If possible, can I get its status?

I know that for Windows client OS, like Windows XP, Win7 I can query Anti-virus from WMI, but Server OS doesn't support this.


Discussion Filed Under:

Comments 8 CommentsJump to latest comment

Ashish-Sharma's picture


Which symantec product want to detect in server ?

Thanks In Advance

Ashish Sharma

Forrest Guo's picture

It's Symantec Mail Security for Microsoft Exchange.

thank you following up !

BenDC's picture

Symantec webgateway does not have a method of asking a OS if it has SMS for Exchange or other product on it. I imagine there are better tools to query systems for software installed such as Symantec's Altris and Similar software solutions from Microsoft. A registry queury may do it for you as well.

TSE-JDavis's picture

The easiest way to figure out which registry files we put in, we list them all in our manual removal documentation:

ᗺrian's picture

Enumerating registry is the most reliable. If you know install directory, that will work as well.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Forrest Guo's picture

Thank you! Is there a way to query the software status, On/Off?

I believe the two services smsmse/SAVFMSESpamStatsManager helps.

with regards,


TSE-JDavis's picture

The best way I can think is to check the status of the VSAPI registery entry for Exchange