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Detect Server Endpoints that Are Not Talking to SEPM

Updated: 01 Dec 2011 | 5 comments
STF's picture
STF
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This issue has been solved. See solution.

Hey Guys, whats the best recomendation to get an alert (notification) / report that one of the servers in my SEPM is not talking to the SEPM management server. We got burned yesterday where one terminal server at a customer was not talking to SEPM so users started getting they yellow exclamation points on the tray icon. I am hoping to exclude workstations from the notification. Any ideas would be appreciated. A reboot of the server fixed the issue. Just need to get alerted to the condition.

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Mithun Sanghavi's picture
01
Dec
2011
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Mithun Sanghavi
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Understanding.

Hello, 

You can create a "Unmanaged Computers" Notification. 

Check the Screenshot:

 

Also check the Articles below:

About log types

 
What do the different Notification Conditions for email alerts mean?
 
 
Creating notifications in the Symantec Endpoint Protection Manager
 
 
 
You can also create a Sceduled Report can be created on the SEPM, which could save you from such incidents to happen in future.

About the different types of Symantec Endpoint Protection Manager Reports

 
About Computer Status reports and logs
 
 
Also, check the Screenshots with Steps on how to create a Custom Report for Offline Clients.
 
Step 1: Create Filter
 
 
 
 
 
Step 2: Save Filter
 
 
 
Step 3: Create a Schedule Report with the Help of the Filter Created.
 
 
 
 
Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3

Follow me on Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo

SOLUTION
STF's picture
01
Dec
2011
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STF
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So does this apply to the

So does this apply to the scenario of protecting me from a client machine that was already in a managed state. I think that this notificaiton condition applies to when an unmanaged machine gets detected...

Mithun Sanghavi's picture
01
Dec
2011
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Mithun Sanghavi
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I apologize.

Hello,

I apologize, I just updated the above comment for creating a Scheduled Report for Offline Clients.

Hope that helps!! 

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3

Follow me on Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo

STF's picture
01
Dec
2011
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STF
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Yeah I actually ended up with

Yeah I actually ended up with the Client Status Report "Computers Not Checked into Server" The filter of "Windows 2003" Servers isolated this for me. Thanks a lot I am in good shape.

Rafeeq's picture
01
Dec
2011
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Rafeeq

hi

Monitors-logs

computer status report

click on advanced option

you can select; clients OFFLINE option too, it will show those which are not talking

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

Technical Support

Symantec.com

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