Symantec Management Platform (Notification Server)

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  • 1.  Detection rule for x86 app on x64 computer

    Posted Jul 12, 2011 11:06 AM

    Using SMP 7.1

    I'm having trouble getting a Managed Software Delivery Policy Detection Rule to work on a 64-bit computer. The software is 32-bit, but we install it on all of our machines 32-bit and 64-bit. The method for detecting I'm using is registry value located:

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GPL Ghostscript\9.02

    I think it's because Altiris is not able to see this section of the registry. Is this correct? I also tried using a file version for detection (located in the program files (x86) folder but it wouldn't work either).

    I can only get the detection rule to work on 32-bit machines. I also tried the suggestion on: http://www.symantec.com/business/support/index?page=content&id=TECH127689 (even though the suggestion seemed a bit odd)...

    Any ideas on how else I could detect this? If only they had packaged their software with Windows Installer... =)



  • 2.  RE: Detection rule for x86 app on x64 computer

    Posted Jul 25, 2011 02:58 AM

    It should be something like this

    AND (ignore this one)

     + OR

         +  AND

                  + HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GPL Ghostscript\9.02 exists

                  + Windows 64bit installed

         + AND

                  + HKEY_LOCAL_MACHINE\SOFTWARE\GPL Ghostscript\9.02 exists

                  + Windows 32bit installed

     

    Thats like: (64 bit and Wow Key) or (32 bit and nonWow key)