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Determine SD7 version/patch level?

Created: 04 Nov 2010 • Updated: 11 Nov 2010 | 1 comment
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How do you determine version of Service Desk?  We are looking to install MR2 but we though we already had this installed until we realized that a lot of the problems we are running into are fixed in MR2.  So how can we find what version we are currently running?

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lthoele's picture

Go to your installation file, Altiris.ServiceDesk.2009.exe, right mouse click and select Properties, go to the Details tab, and if it says File Version. 7.0.1360.0, then you have MR2