Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Determine SD7 version/patch level?

Created: 04 Nov 2010 • Updated: 11 Nov 2010 | 1 comment
This issue has been solved. See solution.

How do you determine version of Service Desk?  We are looking to install MR2 but we though we already had this installed until we realized that a lot of the problems we are running into are fixed in MR2.  So how can we find what version we are currently running?

Comments 1 CommentJump to latest comment

lthoele's picture

Go to your installation file, Altiris.ServiceDesk.2009.exe, right mouse click and select Properties, go to the Details tab, and if it says File Version. 7.0.1360.0, then you have MR2