Device Control - Device ID Wildcard not working?
Hi all,
I have device control policies running and it's working fine.
I blocked USB to block thumbdrives and created exceptions for USB printers, Keyboard etc.
I created my own exception to allow Apple devices but it doesn't seem to work using wildcards. It does work when I use the full Device ID.
This is the device ID of an iPhone 4S: USB\VID_05AC&PID_12A0\A2BDCF4999324F6DA69FD82943989926FC5274EE
When I create an exception to allow all Apple USB devices with this ID: USB\VID_05AC* it does not apply.
I also tried the following:
USB\VID_05AC
USB\VID_05AC&*
\USB\VID_05AC
\USB\VID_05AC*
"\USB\VID_05AC*"
Version is 12.1.671.4971
Here is an example of the security logs:
Using wildcards:
Device Manager Message
The device was disabled successfully.
[name]:Apple Mobile Device USB Driver
[class]:Universal Serial Bus controllers
[guid]:36fc9e60-c465-11cf-8056-444553540000
[deviceID]:USB\VID_05AC&PID_12A0\A2BDCF4999324F6DA69FD82943989926FC5274EE
Device Manager Message
The device was disabled successfully.
[name]:Apple iPhone
[class]:Portable Devices
[guid]:eec5ad98-8080-425f-922a-dabf3de3f69a
[deviceID]:USB\VID_05AC&PID_12A0&MI_00\0
Using the complete Device ID:
Device Manager Message
The device was allowed successfully.
[name]:Apple Mobile Device USB Driver
[class]:Universal Serial Bus controllers
[guid]:36fc9e60-c465-11cf-8056-444553540000
[deviceID]:USB\VID_05AC&PID_12A0\A2BDCF4999324F6DA69FD82943989926FC5274EE
Device Manager Message
The device was allowed successfully.
[name]:Apple iPhone
[class]:Portable Devices
[guid]:eec5ad98-8080-425f-922a-dabf3de3f69a
[deviceID]:USB\VID_05AC&PID_12A0&MI_00\0
Anyone have any ideas how to get this working?
Comments 8 Comments • Jump to latest comment
Have a look at this taken from admin guide:
For Device ID we also we support the use of wildcards "*" and "?":
• Asterisk (*) means zero or more of any character
• Question mark (?) means a single character of any value
Examples:
• Any USB storage device: USBSTOR*
• Any USB disk: USBSTOR\DISK*
• Any USB SanDisk drive: USBSTOR\DISK&VEN_SANDISK*
• Specific SanDisk device:
USBSTOR\DISK&VEN_SANDISK&PROD_CRUZER_MICRO&REV_2033\0002071406&0
• Specific Kingston device: USBSTOR\DISK&VEN_KINGSTON&PROD_DTSECURE_PRIVACY*
SEP Knowledge Base
Endpoint SWAT
That's where I got the * wildcard from in the first place.
There are also several posts covering a parts of this topic on v11. They all say to use USB\VID_05AC*
Try with USB\VID_05AC&PID_12A0*
This works perfectly thank you.
What is PID_12A0? An iPhone?
Will this allow iPads and iPods?
HI,
Check this thread you have received all Device ID's
https://www-secure.symantec.com/connect/forums/sep-application-and-device-control-disable-portable-devices
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
i believe you need to use the * till there is \ else it may not considered. can you confirm?
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Hello,
These KB's may also be of assistance to followers of this thread.
Smart phones and Application and Device Control in Symantec Endpoint Protection
http://www.symantec.com/docs/TECH147791
Symantec Endpoint Protection Device Control: excluding devices from blocking show inconsistent results
http://www.symantec.com/docs/TECH145804
How to obtain a device ID when creating an Application and Device Policy
http://www.symantec.com/docs/TECH104789
DevViewer - a tool for finding hardware device ID for Device Blocking in Symantec Endpoint Protection
http://www.symantec.com/docs/TECH103401
Symantec Endpoint Protection Manager - Application and Device Control (ADC) - Policies explained
http://www.symantec.com/docs/TECH104431
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
When you add the Entry in Hardware for Iphone
Have you entered the USB\VID_05AC* in Device Id or in Class Id?
https://www-secure.symantec.com/connect/articles/how-block-or-allow-devices-symantec-endpoint-protection
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