Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Device Control question on group membership change

Updated: 21 May 2010 | 1 comment
mssym's picture
0 0 Votes
Login to vote

I am not sure you have seen the same issue that I have seen on some clients, by the way, this is User Mode configurtation. for example, I have few groups, one of them is disable removalbe devices, such as, USB, CD/DVD, Floppy disk, etc, when a client log onto a machine that policy worked very well, all targeted removable devices were disabled as expected and client would not see those drive appears in the explorer windows, this is all good.

However, If I move a client from that group to another group, which has no manage of any removable devices, client supposedly see all the removable devices when the policy get updated next time, periodically I noticed sometimes clients moved to a NO device control/application control group. the removable devices were not automatically enabled, or sometimes some of them enabled automatically and some do not, client has to go to device manager right click on the device and choose enable, then the device is avialable to the client.

Anyone else see this issue?  

Comments

sandip_sali's picture
27
Aug
2009
0 Votes 0
Login to vote

Device Control question on group membership change

Hi,

      In case you are using an older version of endpoint I would suggest you to upgrade to MR4 MP2 i.e.11.0.4202.75. I am sending you the link which explains the Application & Device Control policy in detail. Let us know for further assistance.

http://service1.symantec.com/SUPPORT/ent-security....

Thanks & Regards Sandip C Sali