Endpoint Protection

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  • 1.  Device Control Rule

    Posted Sep 17, 2013 11:25 PM

    Hi,

    iam trying to block USB devices in my environment using symantec device control rule. but after applying update policy also pend drives are detecting.

    how to block that devices.



  • 2.  RE: Device Control Rule

    Broadcom Employee
    Posted Sep 17, 2013 11:28 PM

    hope you are using SEP 12.x.

    has the policy been taken by client?

    did you restart the client once and test?



  • 3.  RE: Device Control Rule

    Posted Sep 17, 2013 11:32 PM

    You have a screenshot of the rule?



  • 4.  RE: Device Control Rule

    Posted Sep 17, 2013 11:41 PM
      |   view attached

    Yes..i will paste it here..please check..



  • 5.  RE: Device Control Rule

    Posted Sep 17, 2013 11:42 PM

    yes iam using SEP 12.x

    yes policy taken by client

    not restarted



  • 6.  RE: Device Control Rule

    Broadcom Employee
    Posted Sep 17, 2013 11:47 PM

    please restart and update us on the result.



  • 7.  RE: Device Control Rule

    Posted Sep 17, 2013 11:51 PM

    Hi

    What are the components installed ?

    Regards

     



  • 8.  RE: Device Control Rule

    Posted Sep 18, 2013 12:16 AM

    Restarted also but pen drive is reading.



  • 9.  RE: Device Control Rule

    Posted Sep 18, 2013 12:17 AM

    Installed as Full protection



  • 10.  RE: Device Control Rule

    Broadcom Employee
    Posted Sep 18, 2013 12:20 AM

    can you check the deviceid tool to know the know exact device id and class id? does it match with what it has been set on SEPM console (default class id for USB)?

    whats the OS?



  • 11.  RE: Device Control Rule

    Posted Sep 18, 2013 12:41 AM

    Hello

    Please find the below document on how to apply device control policy using Device ID, 

    How to Block or Allow Devices in Symantec Endpoint Protection

    http://www.symantec.com/docs/TECH175220