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the device pool is empty in Symantect Backup Exec 12.5 on windows 2003

Created: 27 Dec 2012 • Updated: 03 Feb 2013 | 3 comments
This issue has been solved. See solution.

Hello everyone,

Recently I reinstalled Symantect Backup Exec 12.5 on windows 2003 but I can't see my device. It says the device pool is empty. Reinstallation of software didn't solve the problem. What should I do for now?

Please advice.

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pkh's picture

You must first add some devices to BE 12.5.  Go to the Devices tab to add either tape or disk devices.

BMGL's picture


Thank you for your response.

By the way, this should be an easy one but for me I didn't find a menu to add my tape to BE 12.5. Could you tell me how do I do that, please?

Thank you.

pkh's picture

To add your tape drive/library, go to Tools --> Wizards ---> Device Configuration Wizard