The difference of Antivirus Engine Off, Auto-Protect Off and Auto-Protect Failures
Updated: 21 May 2010 | 13 comments
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Hello,
Anybody knows the gap between Antivirus Engine Off and Auto-Protect Off on Home/Status Summary?
And Auto-Protect Failures on Security Status Details though.
Thanks.
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Difference : AV & Auto Protect
Antivirus and Antispyware Protection also includes Auto-Protect scanning for additional Internet email programs by monitoring all traffic that uses the POP3 or SMTP communications protocols. By default, Auto-Protect scans for viruses, Trojan horses, worms, and security
risks when it runs
Please refer Chapter 25 from the Administration guide.pdf file which is loacted in CD1 of SEP. Thic file will be under Symantec_Endpoint_Protection_11.0.5000.329_RU5_AllWin_EN_CD1\Documentation
Thanks & Regards Sandip C Sali
Thanks for your reply, Sandip.
My question was when/what the client do Antivirus Engine Off and Auto-Protect Off counted on the Status Summary. For example if an user end rtvscan.exe process manually, Auto-Protect off summary can count one as computers. How about Antivirus Engine Off? From where?
And how's the difference between Auto-Protect Off of Status Summary and Auto-Protect Failures on Security Status? That's what I want to know.
Thanks, guys.
Thanks and regards,
Hi
.
Auto-Protect Off when rtvscan killed or disabled
Antivirus Engine Off when symantec antivirus service is killed or disabled.
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Thanks, Rafeeq.
It reminds me. Thank you, Rafeeq.
When or whrere Auto-Protect Failures counted on the system?
Regards.
Thanks and regards,
Hi
Hi,
when autoprotect is disabled the key value for OnOff under
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\Storages\Filesystem\RealTimeScan is 0
these events are caputred and set under
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\Common\ForwardEvents\0 ( AP failure count)
key, these are then fwd to the management server
the logs are RAW MAn log
passed on the SEPM on port 9090
this should help you out.
Symantec Endpoint Protection 11.x event log entries
http://service1.symantec.com/support/ent-security.nsf/docid/2008080711443448?Open&seg=ent
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Thank you, Rafeeq.
When I stop the service of Symantec Endpoint Protection, SEPM can identify it as Auto-Protect Off and add one more count on Computers. Through this exercise I can confirm Auto-Protect off is related to Rtvscan.exe process ended or the service stopped. My question is how about Antivirus Engine Off. Can I exercise for Antivirus Engine Off? Thanks.
Thanks and regards,
Hi
Here it its
When you disable File system autoprotect its Autoprotect OFF
when symantec endpoint services is stopped or disabled. the antivirus enginee off
to confirm this, disable file system autoprotect by changing the value of OnOff key to 0
wait for 5 mins so that client sends the logs to manager
log in to sepm
click on monitors-logs - select computer status
click on compliance option check autoprotect off...create report.
the computer would have AV disabled.
Now disable the symantec endpoint protection service from the services window. Wait for the 5 to 10 mins
this time while creating log , under compliance option check antivirus engine off....
this would give you the results.
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Thanks for your effort to explain.
Thanks for your effort to explain, Rafeeq.
But frankly speaking I am sorry I am still confusing between them.
Thanks and regards,
Hi
Not a problem.:)
If you disable symantec endpoint protection service from servies.msc _______________> antivirus engine is off (that is disabling RTVSCan.exe)
if you disable file system autoprotect _>autoprotect is OFF ( that is real time scan is OFF) still confusing :)
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Thanks, Rafeeq
Let me repeat:
disable rtvscan.exe==>antivirus engine off
disable auto-protect===>auto-protect off
OK. It makes sense to me. How about auto-protect failures?
Thanks and regards,
Hi
Autoprotect can be loaded when computer starts or when symantec endpoint protection starts,
failing to load will cause auto protect failures...
which is same like autoprotect disabled.
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
OK, I see. Thank you.
Thank you very much, Rafeeq.
Thanks and regards,
In SEP: Off=Disabled=Failure
Hello Guys,
Finally I understood in SEP seeing Off, Disabled and Failure are the same meaning.
For instance, Auto-Protect Off is equal to Auto-Protect Failure and Auto-Protect Disabled.
Thanks for your concern, everybody.
Thanks and regards,
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