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Difference between unmanaged and managed clients

Created: 09 Oct 2012 • Updated: 14 Oct 2012 | 4 comments
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We are the distributor of Symantec in our country. Recently some of our clients buying Symantec endpoint protection SMB 12.1 "5 users license" and using 50-60 unmanaged clients on their network. As there is no way to restrict them it's affecting our business. There is no problem to update virus defination of unmanaged client,no problem with protection like managed clients. So they can use unmanaged clients as many,as long time they want. Isn't it harmful for business ?

I know that managed clients are managed by SEPM and unmanaged aren't.Actually what is the difference between unmanaged and managed clients ? Is ther any difference with protection tehnology ?How should I talk with our client so that they use the certain users regarding their license ?

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pete_4u2002's picture

Actually what is the difference between unmanaged and managed clients ? Is ther any difference with protection tehnology ?How should I talk with our client so that they use the certain users regarding their license ?

you are correct managed clients are managed by SEPM and unmanaged the end user to configure by himself/herself for the protection.

 

Protections are same, howevere the security might be concern on unmanaged clients.

 

check this thread

https://www-secure.symantec.com/connect/forums/sep-self-managed-vs-centrally-managed

Chetan Savade's picture

Hi Fariduzzaman,

Q. There is no problem to update virus definition of unmanaged client,no problem with protection like managed clients. So they can use unmanaged clients as many,as long time they want. Isn't it harmful for business ?

--> Yes they can use but they are missing control over the SEP clients. It's always easy to manage through the central console.

Q. I know that managed clients are managed by SEPM and unmanaged aren't.Actually what is the difference between unmanaged and managed clients ?

--> You can refer this article or can show to the clients as well

https://www-secure.symantec.com/connect/articles/difference-between-managed-sep-client-and-unmanaged-sep-client

Q. Is ther any difference with protection tehnology ?

--> There is no difference in protection technology but you can increase the level of security with unmanged client without applying policies.

Q. How should I talk with our client so that they use the certain users regarding their license ?

--> Every client must follow the compliance policy. They must use number of allocated license only.

Licensing an unmanaged client

http://www.symantec.com/docs/HOWTO55368

 

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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SOLUTION
Mithun Sanghavi's picture

Hello,

I am not sure how are your customers are dealing when Auditing happens. Every Business has a Software License Policy.

In any Business it is important to have a correct License for softwares being used on each business machine.

When they face any issues and they call Symantec customer support, the support team would support only that amout of computers for which he is entitled for.

Check this Article:

Difference between a managed Symantec Endpoint Protection (SEP) Client and an Unmanaged SEP Client.

http://www.symantec.com/docs/TECH185894

I would also suggest you to check these Facts.

 

Hope that helps!!

AttachmentSize
Difference between 12_EE_SBE .pdf 163.55 KB
SEP SBE Licensing guide.pdf 103.78 KB

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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