Endpoint Protection

Our company is running SEP 11.0.6300.803

Can someone tell me what are the differences between the various feature sets?  More specifically, we run the Antivirus only scan but discovered that a client computer had malware on it (this malware actually deleted the contents of the Symantec folder on the computer hard drive).  Does the antivirus feature set scan for malware?  Should I use the Antivirus and Antispyware feature set instead?

Any help is greatly appreciated.

Hello,

To answer your questions:

Can someone tell me what are the differences between the various feature sets?  

Check these Articles which explains - 

About Symantec Endpoint Protection

http://www.symantec.com/docs/HOWTO27254

About the types of protection

http://www.symantec.com/docs/HOWTO27250

More specifically, we run the Antivirus only scan but discovered that a client computer had malware on it (this malware actually deleted the contents of the Symantec folder on the computer hard drive).  Does the antivirus feature set scan for malware?  

Yes, Symantec offers superior anti-malware protection for PCs and all servers machines and removes more malware and scans faster than any product in its class.

Should I use the Antivirus and Antispyware feature set instead?

When installing the Antivirus Feature, it also provides Antispyware protection.

Also, check this Articles below:

Symantec Endpoint Protection 11.0 Frequently Asked Questions

http://www.symantec.com/docs/TECH102211

Symantec Endpoint Protection – Best Practices for Stopping Malware.

http://www.symantec.com/theme.jsp?themeid=stopping_malware

Hope that helps!!

Computers that have internet access should always be protected with the full package of SEP.

Thank you for your help.