Hello Duke,

Check the agent roll-out policies for the software delivery and task synchronization agents. Make sure they are enabled and pointing to a collection similar to 'all computers without agent x'. Then, if possible, change the schedule from the default 'run once asap' to something like once a day.

Software Portal will not work without those two agents (and the SWR agent settings turned on).



Cheers,



Jim

Hi Jim,



thx for your quick responds. I will checked the settings and change the policies from asap to once every day.

Do you think that this setting is also good for other sub agents???



The collections i used

" Windows Computers with no Task Synchronization Agent Installed" and

"Windows Computers with no Software Delivery Solution Agent Installed" and for the Software Portal

"Computers With Software Delivery Agent Installed"



I will give you feedback as soon as possible when i see any changes in my environment.



THX again



Duke

Those are the default (and usually the best) collections. After the initial roll-out of any Altiris agent, I always change the schedule to daily. This goes for the upgrade policy as well.

Hi Jim,



first of all

happy new year



Now i checked some of my problem workstations and found out that if i delete the computer first out of the NS Server and install the Maschine again then the Altiris Agent, Aclient, and the Inventory Agent-Package will install but the Task Synchronization Agent,Software Virtualization Agent, and the most important Software Delivery Solution Agent is still missing.



If i just install the new maschine without deleting just the Altiris Agent will install.



For that i have to say that we still install the OS for the maschines with LiveState Delivery because i didn't have time to build a hardware independent image for the Deployment Server.



But any way it should normaly work or am i wrong???

Maybe you wanna have some screenshots from the configuration or somthing from the NS Server.



THANK YOU VERY MUCH

Hi Duke,



I had a simular problem and I found out that if I cleanup the registry under HKLM\Software\Altiris it will work. Without this the entries will be still in the registry and mybe that's the reason why nothing changed.



I hope it will help you.