Video Screencast Help
Symantec Appoints Michael A. Brown CEO. Learn more.

different version between client and server

Created: 14 Mar 2013 • Updated: 14 Mar 2013 | 4 comments
ndt's picture
This issue has been solved. See solution.

Hi all,

 

Can we use netbackup version 7.0 for client while server version is 6.5.5?

I have a problem with NBU. My client can not connect to master with client ver 6.5.5 (I Install client software with the ssh method). And then, I upgrade client to version 7.0, It still has the same error code 23

========================

root@Nbmaster2 # ./bptestbpcd -client dr3 -debug
16:44:38.048 [5632] <2> bptestbpcd: VERBOSE = 0
16:44:38.051 [5632] <2> ParseConfigExA: Option (VERBOSE) redefined on line 20, discarding definition on line 8.
16:44:38.064 [5632] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2048: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
16:44:38.064 [5632] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2062: service: bpcd
16:44:38.129 [5632] <2> logconnections: BPCD CONNECT FROM 10.151.89.172.38946 TO 10.151.89.220.13724
16:44:38.131 [5632] <2> vnet_connect_to_vnetd_extra: vnet_vnetd.c.182: msg: VNETD CONNECT FROM 10.151.89.172.38947 TO 10.151.89.220.13724 fd = 5
16:44:38.137 [5632] <2> vnet_vnetd_connect_forward_socket_begin: vnet_vnetd.c.535: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a
16:44:38.141 [5632] <2> vnet_vnetd_connect_forward_socket_begin: vnet_vnetd.c.552: ipc_string: /tmp/vnet-25133363254278152108000000000-iGaOfX
16:44:38.207 [5632] <2> get_short: (2) premature end of file (byte 1)
16:44:38.207 [5632] <2> bpcr_put_vnetd_forward_socket: get_short failed: 5
16:44:38.207 [5632] <2> local_bpcr_connect: bpcr_put_vnetd_forward_socket failed: 23
16:44:38.207 [5632] <2> ConnectToBPCD: bpcd_connect_and_verify(dr3, dr3) failed: 23
<16>bptestbpcd main: Function ConnectToBPCD(dr3) failed: 23
16:44:38.208 [5632] <16> bptestbpcd main: Function ConnectToBPCD(dr3) failed: 23
<2>bptestbpcd: socket read failed
16:44:38.208 [5632] <2> bptestbpcd: socket read failed
<2>bptestbpcd: EXIT status = 23
16:44:38.208 [5632] <2> bptestbpcd: EXIT status = 23
socket read failed
root@Nbmaster2 #

root@Nbmaster2 # ./bpclntcmd -ip 10.151.89.220
checkhaddr: host   : dr3: dr3 at 10.151.89.220 (0xa9759dc)
checkhaddr: aliases:     dr3.xxxx.com.xx

=================

Thank you.

ndt

Operating Systems:
Discussion Filed Under:

Comments 4 CommentsJump to latest comment

Marianne's picture

No... You cannot use 7.x client with 6.x server.

Herewith Version Compatibility matrix: http://www.symantec.com/docs/TECH29677

PLEASE upgrade your Master to 7.1 or 7.5. NBU 6.x has reached EOSL in Oct 2012.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
Anshu Pathak's picture

Technically 7.x client will work with 6.x Master / media server however this configuration is not supported Symantec. If you face any issues you are on your own.

Anshu Pathak