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DirectAccess with DS 6.9 SP5 .. compatible? IPV4 work around?

Created: 08 Jan 2013 • Updated: 18 Jan 2013 | 6 comments
This issue has been solved. See solution.

We haven't upgarded to 7.1, but we are in the progress of getting DirectAccess setup, and we've ran into an issue with it not being supported since DS 6.9 runs on IPV4 and not IPV6. We run SP3, but maybe SP5 fixes this (still in testing) -- if not, has anyone found a work around?

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mclemson's picture

What are you trying to do with DirectAccess in relation to DS 6.9 (or 7.1 for that matter)?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

JHBPJF's picture

 

Looking at the DAAgent log file it seems that the connection fails when the client requests a tcp socket connection with the Deployment Server.  This action most likely expects IPv4 style address. I am attaching the DAAgent log and also the firewall rules screenshot showing Altiris rules.

[01/07/2013 22:13:57.527 2880 0] DsAgent.cpp:175 caught unhandled exception connecting to DS
 common\ipc\TcpSocketIpc.cpp:71 CTCPSocketIPC::Connect Failed to connect e=0, s=10060
[01/07/2013 22:13:57.527 2880 0] bootstrap.cpp:637 unhandled exception thrown from startup code
 common\ipc\TcpSocketIpc.cpp:71 - CTCPSocketIPC::Connect Failed to connect
 Value=0, SystemError=0x0000274C

mclemson's picture

OK, so you're just trying to get DS 6.9 to communicate over IPv6 using DirectAccess?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

JHBPJF's picture

That is correct mclemson. We allowed 402: TCP & UDP for Inbound Rules and it fails. I've been told that DS 6.9 is IPV4 and that is why it's failing. Do you know of a work around?

mclemson's picture

DS 6.9 does everything by IP address.  This is baked into the product and there's really no way to change this.  7.1 supports IPv6.

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

SOLUTION
JHBPJF's picture

Okay thanks. Just wanted to get clarification. We've already tried 7.1, but dislike deployment solutions. We are waiting on 7.5 to come out then.