Endpoint Protection

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  • 1.  Directory size Increasing - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage

    Posted Apr 03, 2014 10:09 AM

    Hi,

    I'm running SEPM 12.1.4023.4080 (upgraded from 12.1.2)

    The directory  C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage  keeps increasing by about 700MB a day. It was also doing this when I was on 12.1.2 (I had hoped upgrading would sort out the problem but to no avail). I've already read this article....

    https://www-secure.symantec.com/connect/articles/high-disk-space-being-consumed-cprogram-filessymantecsymantec-endpoint-protection-managerda

    ... but I'm not massively keen on doing a disaster recovery procedure if I can help it.

    Firstly, what are these files? Surely they're not the actual Import packages that I make client SEP install from are they?

    Secondly, rather than run a DR, is there anything wrong with me just making a scheduled task to delete everything in that folder once a day?



  • 2.  RE: Directory size Increasing - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage

    Posted Apr 03, 2014 10:12 AM
    These can safely be deleted.. I've been dealing with this as well


  • 3.  RE: Directory size Increasing - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage

    Posted Apr 03, 2014 10:13 AM

    do you have any packages assigned ? if so remove them



  • 4.  RE: Directory size Increasing - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage

    Posted Apr 03, 2014 10:24 AM

    Just to confirm, this is a known issue and is being worked on.  Symantec recommend you subscribe to the below article to be kept up to date:

    http://www.symantec.com/docs/TECH171966

    The workaround in the article is to just delete the files (leave at 5 least mins after LU has finished before doing so though).



  • 5.  RE: Directory size Increasing - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage

    Posted Apr 03, 2014 11:57 AM

    Thanks, I have subscribed.



  • 6.  RE: Directory size Increasing - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage

    Posted Apr 06, 2014 12:20 PM

    I have this issue too.

    I managed to recover a lot of space using this freeware: Folder Size

    I subscribed to http://www.symantec.com/docs/TECH171966

    and hope to see this fixed soon.

    Cheers.



  • 7.  RE: Directory size Increasing - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage

    Posted Jun 02, 2014 05:17 AM

    Same issue here.

     

    To do some house keeping automatically I've add this command to my task scheduler to keep only 2 days of history:

    forfiles -p "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage" -s -m *.* /D -2 /C "cmd /c del @path"

    yes



  • 8.  RE: Directory size Increasing - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage

    Posted Aug 08, 2014 02:34 PM

    Thank you for the script. I had to modify it to run on my 2012 server.

     

    forfiles -p "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage" -s /D -2 /C "cmd /c del @path"

    yes

     



  • 9.  RE: Directory size Increasing - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage

    Posted Aug 08, 2014 04:13 PM
    Great, thanks for your script.


  • 10.  RE: Directory size Increasing - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage

    Posted Aug 08, 2014 04:15 PM
    Great, thanks for your script.