Endpoint Security Complete

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  • 1.  Disable Itunes Sync

    Posted Oct 26, 2012 12:21 PM

    Just a little background.  I have inherited a helpdesk and we have a Symantec endpoint suite and they believe we have the MDM software available.  The CFO wants to start rolling out IPhones to our users.  The question I have is there a way with the MDM to disable the phone not to sync to any other ITunes than the one we activated.  The CFO is worried the users will have photos of our clients on the phone and they sync at home which will violate HIPAA policy.  If anybody knows if this is available in the MDM please let me know.  Thanks in advance.



  • 2.  RE: Disable Itunes Sync

    Broadcom Employee
    Posted Nov 05, 2012 05:30 PM

    Hello;

    You don't have the ability to restrict syncing to a specific iTunes, but you can restrict the ability to backup to iClound Entirely, and you can enforce local backup to a computer to be encrypted. I will try to see if I can do some more digging about iTunes restriction capabilities, and provide more resources for you.

    Regards,

    Russ



  • 3.  RE: Disable Itunes Sync

    Posted Nov 08, 2012 05:39 AM

    this needs to be done in the iTunes package i think this can be a solution

    http://support.apple.com/kb/ht2102