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Disable Itunes Sync

Created: 26 Oct 2012 • Updated: 26 Oct 2012 | 2 comments

Just a little background.  I have inherited a helpdesk and we have a Symantec endpoint suite and they believe we have the MDM software available.  The CFO wants to start rolling out IPhones to our users.  The question I have is there a way with the MDM to disable the phone not to sync to any other ITunes than the one we activated.  The CFO is worried the users will have photos of our clients on the phone and they sync at home which will violate HIPAA policy.  If anybody knows if this is available in the MDM please let me know.  Thanks in advance.

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rscovel's picture

Hello;

You don't have the ability to restrict syncing to a specific iTunes, but you can restrict the ability to backup to iClound Entirely, and you can enforce local backup to a computer to be encrypted. I will try to see if I can do some more digging about iTunes restriction capabilities, and provide more resources for you.

Regards,

Russ

Russ Scovel
Inside Systems Engineer

Altiris SOS – Endpoint Management and Mobility
Symantec Corporation 
www.symantec.com

goran_strandberg's picture

this needs to be done in the iTunes package i think this can be a solution

http://support.apple.com/kb/ht2102