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Disable liveupdate on SEPM 12.1

Created: 25 Apr 2013 • Updated: 26 Apr 2013 | 4 comments
This issue has been solved. See solution.

Multiples reasons explains why I want to shut it down. 

1- No Internet connection, 100% closed network.

2- I'm already upgrading it with .jdb files from usb stick.

3- It's fulling my logs with DNS error...

Best regards,


Operating Systems:

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ᗺrian's picture

There is no "Disable" option.

What you could do is put in a fake proxy address. Just put in a non-routable IP address and it won't be able to get out.

Admin page >> Select your SEPM >> Edit the server properties >> Proxy Server tab

Enter in fake info here

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Mithun Sanghavi's picture


In your case, Disabling the Liveupdate from Symantec Endpoint Protection Manager could not be done.

However, I would suggest you to use different option like LUA to update the Symantec Endpoint Protection Manager via Internet. 

The reason, I am suggesting this as .jdb file includes only AV/AS definitions.

For updating PTP and IPS signatures, you would need Internet only.

This could be achieved by using LUA on a different machine.

Check these Articles:

How to update content on a Symantec Endpoint Protection Manager that doesn't have Internet access (

Updating downloads in an internal LiveUpdate Administrator 2.x Server using the downloads from an external LiveUpdate Server (

How to distribute definition content from a LiveUpdate Administrator 2.x (LUA 2.x) server to an isolated network (

Please do let the forum community know if this answers your question or if there is anything additional that you require.

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Chetan Savade's picture


Disabling the LiveUpdate button within the SEP client UI on an unmanaged SEP client

If it's a managed then applied policy is not working?

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

gflynn's picture

Thanks for your comments I will try to see if the manager stop trying to update itself at every second since I want to remove unwanted traffic on the network. I will check if using LUA on another computer is possible but I don't think so as I said this network is completly sealed the only reason AV is installed on computer is to avoid gettin those USB stick virus.