Endpoint Encryption

 View Only
  • 1.  Disable Outlook SSL/TLS for PGP Email?

    Posted Dec 09, 2011 03:24 PM

    PGP Desktop 10.2 pops up a message when trying to send a encrypted email via Outlook 2010.

     

    Prompts to Disable SSL / TLS

    How do I do this in Outlook?  Or what is the recommended config for proper usage of Encrypted emails with Outlook via PGP?

    Any assistance is greatly appreciated.



  • 2.  RE: Disable Outlook SSL/TLS for PGP Email?

    Posted Dec 09, 2011 04:02 PM

    The first of the following Knowledge Base Articles covers troubleshooting email encryption problems with PGP 10.x.  The second is regarding PGP 9.x, but does give better information about how to disable SSL in Outlook.

    http://www.symantec.com/docs/TECH149647

    http://www.symantec.com/docs/TECH148871

    As indicated, SSL must be disabled in Outlook so that PGP can act on outgoing and incoming email.  However, PGP will take care of the SSL encryption when it connects to your servers, so there is no security risk of doing this.  If Outlook was doing the SSL encryption, PGP would not be able to process your email for encryption and decryption because the email would always be SSL encrypted when it receives the email. 

     



  • 3.  RE: Disable Outlook SSL/TLS for PGP Email?

    Posted Dec 12, 2011 12:05 PM

    so if I disable SSL/tls on the outlook client then it cannot communicate with the Gmail server.....

     

    still no solution?



  • 4.  RE: Disable Outlook SSL/TLS for PGP Email?

    Posted Dec 12, 2011 12:26 PM

    When using the PGP email proxy, Outlook does not communicate directly to the Gmail server.  It instead sends email to the PGP proxy, which then acts on the email and subsequently sends it to the gmail server using SSL just as if it had gone directly from Outlook to the gmail server.  This Knowledge Base Article should help with your gmail use. 



  • 5.  RE: Disable Outlook SSL/TLS for PGP Email?

    Posted Dec 13, 2011 10:23 AM

    Regards to use POP access to your Gmail account.