Endpoint Protection

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  • 1.  Disabling SEP firewall for troubleshooting network

    Posted Jul 17, 2013 02:03 AM

    Hi people,

    Can anyone please let us know in how to disable the SEP client temporarily ?

    I have tried the smc -stop command from Start | Run but somehow my laptop is not ping-able performing a direct connection peer to peer with a patch cable.



  • 2.  RE: Disabling SEP firewall for troubleshooting network
    Best Answer

    Broadcom Employee
    Posted Jul 17, 2013 02:29 AM

    http://www.symantec.com/connect/articles/sep-121-dos-commands

    check this link

    To disable SEP client firewall service

    smc -disable –ntp

    To enable client firewall service

    smc -enable -ntp

    If the SEP client UI is password protected:

    smc -disable -ntp -p <password>

    I hope it's been informative.



  • 3.  RE: Disabling SEP firewall for troubleshooting network

    Posted Jul 17, 2013 03:22 AM

    Good Info pete

     



  • 4.  RE: Disabling SEP firewall for troubleshooting network

    Posted Jul 17, 2013 04:16 AM

    Hi, 

    Pete's commands are right for your scenario.

    Regards

    Ajin



  • 5.  RE: Disabling SEP firewall for troubleshooting network
    Best Answer

    Broadcom Employee
    Posted Jul 17, 2013 09:58 AM

    Hi,

    Thank you for posting in Symantec community.

    I would be glad to answer your query.

    There is only one command to disable SEP client, you can execute the command multiple times if it's not working.

    Start --> Run --> smc -stop 

    If possible restart the machine and execute the 'smc -stop' command

    Refer this article if want to know more about dos commands

    SEP 12.1 & Dos commands

    https://www-secure.symantec.com/connect/articles/sep-121-dos-commands



  • 6.  RE: Disabling SEP firewall for troubleshooting network

    Posted Jul 17, 2013 08:06 PM

    ok, so does in this case the SNAC component also stopped as well ?



  • 7.  RE: Disabling SEP firewall for troubleshooting network
    Best Answer

    Posted Jul 17, 2013 08:29 PM

    No, you need to stop the SNAC services from services.msc

    above cmd will disable the Network threat protection of SEP. SNAC is a different module.

     



  • 8.  RE: Disabling SEP firewall for troubleshooting network

    Posted Jul 17, 2013 08:33 PM

    Only fw is stopped



  • 9.  RE: Disabling SEP firewall for troubleshooting network

    Posted Jul 18, 2013 12:21 AM

    Thumbs up Pete for your nice post.

    My vote goes to you.