Disabling Symantec Endpoint Protection from System Tray Happening Slowly
Recently, I migrated clients from older hardware, SEP 11.x and Windows XP, to new hardware, SEP 12.1.4013.4013 and Windows 7 and have noticed that whenever an administrator right-clicks on the SEP shield, in the system tray, to temporarily disable Symantec Endpoint Protection, it can take quite a long time for the shield to display the red circle, indicating that SEP is, in fact, disabled. When these same individuals were doing this with SEP 11.x, running on older hardware with Windows XP, the SEP shield changed, instantly. Most of the time, when an administrator cannot get the SEP shield to change as expected, he/she will open the SEP client and it shows that SEP is, in fact, disabled. Most of the time, opening the SEP client will force the SEP shield, in the system tray, to change, accordingly. So, the question is why is the SEP shield, in the system tray, not changing, accordingly, almost instantly, as it did with SEP 11.x and Windows XP, running on older hardware?