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Disappointment with Backup Exec 2012

Created: 11 May 2013 | 3 comments
smartinet-sm's picture

As a loyal Symantec partner who deploys the product into many clients, we now find that the solution no longer meets our customer's needs due to the absence of major functionality.

Still missing from the product:

  • Windows Server 2012 support (server or agent)
  • Exchange Server 2013 support
  • GRT restores from RDX media
  • RDX media rotation issues (no overwrite/reclaim of media sets requiring daily manual intervention)

Our customers needed this functionality months ago, and we are still waiting on a loose promise to receive these by July. We now have to delay all of our infrastructure refreshes due to your slow development cycle.

We are now looking to other vendors to provide reliable backup solutions for our customers once their maintenance contracts expire.

Operating Systems:

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CraigV's picture

...Symantec is well aware of this and taking enough flak, so it is nothing new.

The Beta is apparently sorting this all out...


Alternative ways to access Backup Exec Technical Support:

PackMatt73's picture

We'll be doing a live Q&A Wed 22 May and this will be a key subject.

Sign up is here: