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Disaster recovery of a remote server

Updated: 23 May 2010 | 9 comments
UKRonaldo's picture
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This issue has been solved. See solution.

Hi,

I'm trying to restore a Windows 2003 member server (file server) from last full backup but I'm not having much luck. I'm using Backup Exec 12.5 with latest updates and following instructions found in this Symantec document:

http://seer.entsupport.Symantec.com/docs/236286.htm

So far I've done this:

Re-installed operating system
Made sure it's on correct service pack
Made sure it's got correct network settings
Installed backup exec agent using local admin permissions
Left it part of a workgroup
Restored server using last full backup (local disks, system state & shadow copy components). Selected file redirection, restore over existing files, restore all information for files and directories and preserve tree.

Restore completes without any errors but once I reboot the server I find server hasn't re-joined domain (still, part of workgroup), internet explorer is still version 6 where it should be 8 and server apps don't work (Sophos Antivirus claims it's not installed when I try open it).

I was expecting once I rebooted server that I would be able to log into the domain and apps such as antivirus would be working. I would appriciate any help.

Shazad

Comments

RahulG's picture
27
Jul
2009
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Hi

You should not have the redirection option selected . you need to select the option of overwrite the file if it is older and then run the restore instead of restore over existing files   . the rest of the infomration seems to be ok ..

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UKRonaldo's picture
27
Jul
2009
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Hi, If redirection option

Hi,

If redirection option isn't selected Backup Exec restore fails as server it's looking for no longer exists.

Under Backup Exec original file server is called 'servername.domainname.local' and is part of my domain. The server I'm trying to restore to is called 'servername' under Backup Exec and is part of workgroup. 


Both servers have identical hardware.

Shazad

RahulG's picture
27
Jul
2009
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Hi

the name of the server as to be the same as system state cannot be redirected to different system .

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UKRonaldo's picture
27
Jul
2009
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Hi, Appreciate the help. Name

Hi,

Appreciate the help.

Name of the server is the same.

I've tried restoring the server without using file redirection but job fails immediately as it can't connect to target server (error - authentication failed make sure your using correct login). In restore job there is no way to specify login for target (destination) server.

My restore job had these settings:
Selected domain admin login to choose last full backup for my file server
Selected 'overwrite the file on disk only if it is older', 'restore all information for files and directories' and 'preserve tree'.

RahulG's picture
27
Jul
2009
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Hi

The account used is the domain admin account , Add the account to the local administrator  group on the remote server . And then try the restore .

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UKRonaldo's picture
27
Jul
2009
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Hi, I can't seem to find a

Hi,

I can't seem to find a way to add domain admin account to local administrator group on the remote server.

Remote server is still part of workgroup and when adding a user to local administrator group I can only select users that exist on remote server.


Ken Putnam's picture
28
Jul
2009
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RE: Restore to a WorkGroup Server

Remote server is still part of workgroup and when adding a user to local administrator group I can only select users that exist on remote server.

Connect to the workgroup server as one of the Local Admin acounts on it ie:  \\Servername\Administrator

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Ben L.'s picture
28
Jul
2009
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Was the servername backed up

Was the servername backed up by the Fully Qualified Domain Name(servername.domain.com) or the NetBios name(servername)?

If it was backed up via the FQDN follow these steps
1. Right click on My Computer and select Properties
2. Click the Computer Name tab, the select Change
3.Click the More button to bring up the DNS Suffic and NetBIOS Computer Name windows.
4. Type in the domain name (domain.com) that the server was originally on, then click OK
5. Click OK to close the Computer Name Changes window6.
6.  Click OK to close the System Properties
7. Attempt the restore again without using any redirection.

If this response answers your concern, please mark it as a "solution"

UKRonaldo's picture
29
Jul
2009
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Ben L - Thank You My server

Ben L - Thank You

My server was backed up using FQDN. Once I followed your instructions I was able to restore my server.

Shazad