"Discover data to back up" feature
Created: 21 Jan 2013 | Updated: 22 Jan 2013 | 7 comments
This issue has been solved. See solution.
Hi.
I got a question regarding the 'discover data to back up' feature that reports servers currently not backed up.
I'm getting false positives from windows XP clients, how do i blacklist certain hostnames while still keeping the feature turned on ?
The same applies for servers, i've removed the agent, i've removed it from BE but it still adds itself to BE backup & restore tab.
Its roughly 2 months until i can completely turn those 2 servers off and its bit annoying having it reappear and being notified :(
Thanks!
Regards/Daniel.
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Any way you can put in an exclusion for the 2 servers in question?
If you find this is a solution, please mark it as such.
Thats exactly what im trying to figure out if its possible and if so, how ? :)
Need to exclude some xp clients aswell or find out why they're getting reported as servers.
Thanks.
I do not see any option to exclude some machines in network being checked by BE. Enable the feature or Disable. Nothing to customize.
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...seems like if you have MAPI installed it will automatically detect the servers even without a RAWS agent installed...do you have MAPI installed on these 2 servers?
Otherwise I will also hit the support flag...if nobody from Symantec gets back to you here, you might have to log a call with them to get it sorted out. Then post back here with that solution and close this off!
Thanks!
If you find this is a solution, please mark it as such.
I'll check the servers and get back :)
How about the xp clients being reported as servers ?
No way to exclude on hostname, mac address(i could even do a dhcp reserve for IP), anything ?
I'm working offsite so me researching those clients are limited at best :(
Hello,
we have the same problem, but until now we have only workarounds and no solutions. All of these are not tested.
1. You could add those 2 Servers and XP Clients to your BE Servers List. For the Workstations you could create a group and move them to this group or use a filter on your view.
Downside: You have to install the BE Agent for Windows on all Clients.
From the BE Admin Guide (page 537/538):
"The data discovery operation only discovers the servers that meet the following
criteria:
■ Belongs to the same domain as the Backup Exec server
■ Has the Windows Management Instrumentation (WMI) service enabled and
running
■ Allows WMIaccess for the same user that the Backup Exec Management Service
runs under
Members of the server's "Administrators" group have this level of access.
■ Has firewalls that are configured to allow WMI network traffic"
2. Disable WMI on your Clients
3. If you need WMI. Block WMI ports/traffic on your Firewall Hardware Appliance, but only for the scenario "BE Server -> DHCP Range of Clients"
Hi.
The customer finally agreed with me and we've decided to just disable that feature completely.
@azs. I appreicate the time for writing workarounds but that just isnt an option for us.
For example, we use WMI to filter GPO's.
Personally i think BE should have better checks, pretty odd having XP clients being reported as servers, even if they would have server like services. It should still be treated like a client imo.
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