Discovery Accelerator - Invalid Custodian
There seemed to be an issue with a active directory sync of a user in my custodian manager database. There now seem to be two accounts listed in the database for the same individual. This is not a huge issue except that one of DA searches is using the old name and I cannot save the scheduled search so that I can stop it and make a new one with the new name. I receive the following error:
Invalid Custodian :User's Display Name
User: My Account Name
Customer: 2
Server: localhost
Domain: Accelerator Client Domain
Stack:
Server stack trace:
at KVS.Accelerator.Web.BO.BO_SearchTool2.AddToTargetsAndTargetGroupsDS(TargetsAndTargetGroupsDS DS, String Name, String Type)
at KVS.Accelerator.Web.BO.BO_SearchTool2.ParseSearchText(String Text, Boolean IgnoreError, HotWordDS& hotWordDS, HotWordCategoryDS& hotWordCategoryDS, TargetsAndTargetGroupsDS& targetsDS, List`1& termList)
at KVS.Accelerator.Web.BO.BO_SearchTool2.ParseSearchParts(SearchTransportEntity criteria)
at KVS.Accelerator.Web.BO.BO_SearchTool2.UpdateSearch(SearchTransportEntity entity)
at KVS.Accelerator.RBO.RBO_SearchTool2.UpdateSearch(SearchTransportEntity criteria)
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(RuntimeMethodHandle md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at KVS.Accelerator.Interfaces.IRBO_SearchTool2.UpdateSearch(SearchTransportEntity criteria)
at Accelerator.Client.MiddleTierAccess.SearchService.UpdateSearch(SearchTransportEntity criteria)
How can I disable this search if I cannot save it to stop it?
EV and DA are 8.0 SP2
Comments
Are you able to remove the
Are you able to remove the custodian from the search criteria?
Tony Sterling
I'm not able to modify the
I'm not able to modify the search criteria once it has been submitted. The only options to change are the schedule name and the dates of running the schedule. I believe that it is by design to prevent changes to the search criteria on a scheduled search that has results accepted already.
Matthew Kimler Current Environment: - Enterprise Vault 9.2 - Discovery Accelerator 89.2 - vSphere 4 (all application hosts & SQL servers are virtualized)
Yeah, I was unsure if you
Yeah, I was unsure if you were trying to create a new search based on the previous searches criteria. So you are just trying to change the end date and it want save because the custodian is no longer valid?
Tony Sterling
One thing you might could do
One thing you might could do is set the End Date in SQL. Open the table tblIntSearches and you will see the Searches. There is a column called ScheduleEnd, maybe just adjust that.
Tony Sterling
Thanks Tony. I made that
Thanks Tony. I made that change and at least that looks like the search with stop but I think that's a bug. There is no way to fix that besides change the SQL information.
Thanks again.
Matthew Kimler Current Environment: - Enterprise Vault 9.2 - Discovery Accelerator 89.2 - vSphere 4 (all application hosts & SQL servers are virtualized)
I would agree that there
I would agree that there needs to be a better way. maybe one of the symc guys can raise this with the qa/engineering team so they can test this scenario. :)
Cheers,
Tony Sterling
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