Disk with red cross in GUI
Created: 08 Oct 2012 | Updated: 04 Dec 2012 | 12 comments
This issue has been solved. See solution.
Hi,
Not sure why the disk displaying in GUI (vea) shows red cross but there is no problem using command line eg: vxdisk.
Is there a way to eliminate the red cross in GUI?
Thanks in advance.
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Please let us know which OS and SF version?
Volume or disk with red X? Red X is normally seen on a Volume. Please post a screenshot of the GUI?
Extract from SF Afmin Guide:
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
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OS: Solaris 10
SF: 5.0.28.0
Happen in both Volume and Disk, pls refer to attachment for screen shot. There is no error in OS system logs.
Can you provide output of "vxprint -g lmsora-dg -htr" and "vxdisk -o alldgs list"
Mike
UK Symantec Consultant in VCS, GCO, SF, VVR, VxAT on Solaris, AIX, HP-ux, Linux & Windows
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You can see that two of the disks have a status of 'Failing'.
This could be caused by intermittent I/O problem to the disk.
If there are no hardware errors in /var/adm/messages (go back a couple of days - even to backup copies of messages file), you can reset the failing flag:
vxedit -g <diskgroup-name> set failing=off <disk_name>
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
Hi Marianne van den Berg,
Will permanently disable the alert?
It will clear the flag. If there is a REAL problem with the lun, the problem may re-appear.
Please read through this link: https://sort.symantec.com/public/documents/sf/5.0/solaris/html/vxvm_tshoot/ts_ch_hardwarerecovery_vm9.html
Best to investigate the reason. Check messages files.
Clear the flag if you are 100% sure that the lun is fine. In that case, the command will permanently clear the failing flag.
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
Hi,
Run the command but still not able to remove the red cross. The following is in /var/adm/message:
:
vxpal[2393]: [ID 702911 user.info] Allocator: INFO:File /etc/default/vxassist: Cannot open
:
Did you run the command as root?
Please run 'vxdctl enable' followed by 'vxdisk -o alldgs list'.
Please post output.
PS: the vxassist message is not related to this issue.
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
As the server and the disks are in production, correct me that running both commands will not affect the server?
vxdctl enable will simply refresh disk info.
vxdisk list will simply 'list' disk info.
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
# vxdctl enable
# vxdisk -o alldgs list
DEVICE TYPE DISK GROUP STATUS
c0t0d0s2 auto:none - - online invalid
c0t1d0s2 auto:none - - online invalid
c6t0d0s2 auto:none - - online invalid
c6t1d0s2 auto:none - - online invalid
tagmastore-usp0_2561 auto:none - - online invalid
tagmastore-usp0_2579 auto:cdsdisk - - error
tagmastore-usp1_242a auto:cdsdisk lmsora-dg01a lmsora-dg online
tagmastore-usp1_242c auto:cdsdisk lmsora-dg02a lmsora-dg online
tagmastore-usp1_242d auto:cdsdisk lmsora-dg03a lmsora-dg online
tagmastore-usp1_242e auto:cdsdisk lmsora-dg04a lmsora-dg online
tagmastore-usp1_2400 auto:cdsdisk lmsnfs-dg01 lmsnfs-dg online
tagmastore-usp1_2401 auto:cdsdisk lmsnfs-dg02 lmsnfs-dg online
tagmastore-usp1_2402 auto:cdsdisk lmsnfs-dg03 lmsnfs-dg online
tagmastore-usp1_2410 auto:cdsdisk lmsnfs-dg04 lmsnfs-dg online
tagmastore-usp1_2411 auto:cdsdisk lmsnfs-dg05 lmsnfs-dg online
tagmastore-usp1_2412 auto:cdsdisk lmsnfs-dg06 lmsnfs-dg online
tagmastore-usp1_2420 auto:cdsdisk lmsora-dg01 lmsora-dg online
tagmastore-usp1_2421 auto:cdsdisk lmsora-dg02 lmsora-dg online
tagmastore-usp1_2422 auto:cdsdisk lmsora-dg03 lmsora-dg online
tagmastore-usp1_2423 auto:cdsdisk lmsora-dg04 lmsora-dg online
tagmastore-usp1_2424 auto:cdsdisk lmsora-dg05 lmsora-dg online
tagmastore-usp1_2425 auto:cdsdisk lmsora-dg06 lmsora-dg online
tagmastore-usp1_2426 auto:cdsdisk lmsora-dg07 lmsora-dg online
tagmastore-usp1_2427 auto:cdsdisk lmsora-dg08 lmsora-dg online
tagmastore-usp1_2428 auto:cdsdisk lmsora-dg09 lmsora-dg online
tagmastore-usp1_2429 auto:sliced lmsora-dg06a lmsora-dg online
tagmastore-usp1_2430 auto:sliced lmsnfs-dg07 lmsnfs-dg online
tagmastore-usp1_2451 auto:none - - online invalid
tagmastore-usp1_2480 auto:cdsdisk lmsnfs-dg08 lmsnfs-dg online
tagmastore-usp1_242d auto:cdsdisk lmsora-dg03a lmsora-dg online
tagmastore-usp1_242e auto:cdsdisk lmsora-dg04a lmsora-dg online
Your disk are fine.
Red cross in GUI should be gone now.
If not, please let us know exact VxVM version (pkginfo -l VRTSvxvm).
I remember a patch some time ago to fix GUI problem where disks are incorrectly shown as 'failing' or 'failed'.
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
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