Endpoint Protection

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  • 1.  Disk space error

    Posted Feb 01, 2012 05:35 AM

    When I am trying to migrate SEPM 11.4 to 12.1 the error is showing as attached jpeg.It has still 30 Gb free space on c drive.



  • 2.  RE: Disk space error

    Broadcom Employee
    Posted Feb 01, 2012 05:42 AM

    can you please attach the error message?



  • 3.  RE: Disk space error

    Trusted Advisor
    Posted Feb 01, 2012 05:43 AM

    Hello,

    No, screenshot attached.

    Is the Disk in Compressed mode?

    Could you please work on the steps provided in the Article:

    Unable to upgrade Symantec Endpoint Protection manager to version 12.1. Upgrade fails error message: "This destination disk has less than 23.39 GB of free space, which is lower than minimum system requirement . Installation cannot be proceed."

    http://www.symantec.com/docs/TECH168394

    Also, check these:

    Increasing Symantec Endpoint Protection Manager disk space before upgrading to version 12.1

    http://www.symantec.com/docs/HOWTO54940

    Planning for Migration to Symantec Endpoint Protection Manager 12.1

    http://www.symantec.com/docs/TECH162730

    Hope that helps!!


  • 4.  RE: Disk space error

    Posted Feb 01, 2012 05:45 AM
      |   view attached

    Attached file



  • 5.  RE: Disk space error

    Broadcom Employee
    Posted Feb 01, 2012 05:56 AM

     since the screen shot says it requires 34.01 GB free, can you free up another 4.1 GB space ( since you said 30 GB free space is there)?

    This error is caused because there is insufficient drive space to complete the upgrade. The upgrade requires approximately three times the current database size to complete.



  • 6.  RE: Disk space error

    Trusted Advisor
    Posted Feb 01, 2012 05:57 AM

    Hello,

    Run the SEP support tool, and select the Pre-Install Check. Please report back all errors generated.

    http://www.symantec.com/docs/TECH105414



  • 7.  RE: Disk space error
    Best Answer

    Broadcom Employee
    Posted Feb 01, 2012 08:11 AM

    Hi,

    Pete is correct, your database must be more than 10 GB.

    Check this note :  The SEP 12.1 SEPM upgrade installer requires three times the current database size (sem5.db) if upgrading from pre-12.1 SEPM with the embedded database only.

    Reference :  http://www.symantec.com/docs/TECH162730

    It's a genuine warning.

    It would be great if you could make some free space for an upgrade.

    Check this article to know the upgrade process

    https://www-secure.symantec.com/connect/articles/sep-11x-sep-121-upgrade-process-graphical-overview